Apple TV: Album art doesn't match song playing

[Drjenfitz]

Playing the wrong song. This is what it shows is playing

Another incorrect song. Showing this is playing -

 but this is what i hear-

 

This is what im hearing

Very next song is wrong too!!! This is becoming unlistenable. Shows this is playing

 but this is what im hearing. Not even close

Shows playing this

 actually playing this

 and I know it was correct at one point since I gave it a thumbs up previously

Moderator Edit: Changing title for clarity

[AdamPandora]

@Drjenfitz I moved your post over to the Other Devices space as I was unable to reproduce this on my end.

What is the make and model of your TV that you are streaming Pandora on?

Let me know.

[Drjenfitz]

I am listening on a samsung tv monitor with an apple tv hooked up

[TannerPandora]

Hi @Drjenfitz - sounds like you're listening to Pandora on your Apple TV and the album art either lags or does not match the current song playing.

I'm happy to pass this along to our engineer team for further investigation. Can you please let me know:

• Your Apple TV model and generation
• The Pandora version on your Apple TV

In the meantime, if you haven't already, you can try some troubleshooting steps to see if they may help.

"Soft restart" the app:

1. Open Settings.
2. Select System.
3. Then select Restart.

"Hard restart" the app:

1. Users with Aluminum or White Apple Remotes can restart the app by holding down the Menu and Down buttons simultaneously. Let go when the light on your device flashes.
2. Users with Siri Remotes or Apple TV remotes should hold down the Display and Menu buttons simultaneously. Let go when the light on your device flashes.

If you're still having trouble, make sure you have the latest update of the Pandora app by going to the App Store, and checking to see if an update is available.

[JLauten]

We have this same problem every day. Can’t figure out why and we’ve tried everything.Resets, updates, everything. The album art always lags behind the song. So frustrating 

[dvcarbone]

We also have the same problem.  I notice that the "shadow" image of the album cover in the background is the correct song being played, however the "foreground" image is not.  If I toggle to my playlist and then back to the current song, it corrects itself.  I'm using an Apple TV 4K going through a Yamaha Receiver and then to a Sony 4K Bravia TV.