Apple TV 4th Gen: It happens that the Pandora App launches with no way for me to log in. If I delete and reinstall, I can then successfully log in, see all my songs and lists, but then after a couple of days, Pandora goes back to the basic app with no way to log in. Reinstall fixes the problem for another day or two and then bam, it's gone again. Has done this three times so far.
Moderator Edit: Changing title for clarity
When I open my AppleTV for streaming and click on Pandora, it doesn’t allow me to sign in. So I have to go back out, delete the app and then reload it from the apps, How do I fix this so that when I open the App I can either sign in or have it open to my material which it does on my iPhone.Kemp
@kempruffner I moved your post over to this existing thread: Apple TV: Logged out after each use - must reboot or uninstall to log in
A workaround was provided in the accepted solution - can you please try that out and let us know if you continue to experience issues with this?
Edited because moved messages make it hard to know what I referred to here:
This HOME HOME, then find the Pandora instance and swipe it up and away absolutely works. I had no idea this HOME/QUIT thing was even there. I see the relation to iPad and even Android quitting, but never actually knew this function existed. Thanks. Still will welcome a code fix.
(EDIT: this process requires the swipe gesture, which has no IR control equivalent, so it can't be used at all if the AppleTV is in an integration using IR instead of the native remote.)
Update as of 6/16/23 - no new version on Apple yet. Still hoping to end the bleeding soooooon.
Yup me too. Stations gone again this weekend. My tvOS16.5…
Confused how this is an “accepted solution”. Seems fussy to do each time. I’d like to try it since I am tired of deleting and reinstalling every weekend. Have no clue where the Home button is my remote and not possible to “hard swipe”. Any more info on this? Thanks much
Moderator Edit: Merged posts
"Home" is the one to the right of the MENU button, it has an icon of a TV screen.
Press it twice, you'll see the layered apps that are current, like what you see if you touch the square button on an android, or a multi-finger up-swipe on an iPad.
Then left or right to select the Pandora screen, then up-swipe on the remote pad to flick away/remove that page. This quits the app. The next time you normally start the Pandora app, it will work OK again. Until then next time you start another app and are away long enough for the bug to occur.
The issue is now clear, new code has been written, a fix is completed by Pandora and promised for release, but Apple is not quick with putting things in the store. There -is- hope. Any day now.
Watch for the Pandora app version to increment - the current flaking one is 1911.1
Find the version by going to SETTINGS (the gear) in the top menu bar while in Pandora.
Yes haha, it truly is. The version numbering system is:
YYMM.(release # for that month).(patch # if applicable)
This one was forked off our second iOS release in May (the two are in the same Git repository and share a high % of code), hence it's got a "patch" number even though it isn't technically a patch. (Though in terms of the FTUX screen, you could argue that it is.) The expectation is that the only changes will be some bug fixes. It's possible that -- outside of our own changes -- some improvements will come from targeting the most recent operating system.
Our 2305.2.1 Apple TV app update which fixes this issue was released just now. Over the coming week, we will roll this out to all users via automatic updates. In the meantime, you can update to this version by opening the App Store app on your Apple TV, searching for Pandora, and clicking the Update button. Please let us know here (and mention me directly) if you run into any new issues (or, somehow, still run into THIS issue) with the new version. Thank you!
Thanks for the update, and your hard work on addressing this issue, @DavePandora! 👍
Update: Unfortunately we discovered a crash in the 2305.2.1 update and are working to address. We've paused automatic updates and plan to get a patch out ASAP. If affected by this issue, for now please do not update; instead use @bhhales solution, and we should have another update out in the coming days.
I haven't had a crash with this update (yet), but I note that the PAUSE issue I've reported for a long time remains. Recapping, after an hour or so playing, the pause/play ceases to work, and the only way to stop the music is to force-quit (dismiss the app as in bhhales' method) or run some other app which will take over the sound. In all the Pandora apps on other devices, this never happens.
Would you mind tagging me around the pause issue on a dedicated topic (existing or, if needed, a new one)? It's a shame, but also not entirely surprising, that 4 years of iOS codebase changes didn't magically fix it. It sounds like a deeper investigation would be needed, and I don't know what kind of bandwidth we'll have. Having a separate topic for it -- you provided good detail in a couple posts within this topic -- would nonetheless be helpful for visibility. We've tried to remain laser-focused on getting this critical fix out (and then fixing the fix; the crash hotfix, 2305.2.2, is approved by Apple but is waiting internal QE after the long holiday weekend). Again, can't promise anything, but if you start a separate topic (or, even better, resurrect an existing one with lots of complaints), I can see what's possible.
Thanks for your diligence in checking and reporting it.
Search for similar reports turned up hordes of unrelated issues... so I made a new, detailed, one.
Thanks for your help!