DirecTV: Playback skips to next track after approximately 1-2 minutes

[alexander7]

For three weeks now Pandora stops mid way in every song and switches to the next song. Its been three weeks now. No help from Pandora. They blame the TV manufacturing or the cable company.

Moderator Edit: Changing title for clarity

[skippadeaux]

It appears that DirecTV couldn't care less. They have done nothing to correct what should be an easy bug. 

[dccarter2]

For some reason, I can listen to Pandora through Direct TV on a non-Samsung TV without skipping, while the Samsung TV skips. Is it a Samsung thing?

[edwardlaw55]

No-- I have a 3 year old LG-- same problem! DirecTV just **ahem**, with ever increasing prices & poor customer service. AND, they dropped America Online last year. I'm thinking about cancelling. 

[jrtd]

I have Pandora on our Direct TV account.  In the past a complete song would play before moving on to new song.  Now Pandora moves to next song after only playing for 2 or 3 minutes.   Do I have a setting error??

[TannerPandora]

Hi @jrtd 

Welcome to community!

There is currently an investigation with DirecTV around the experienced you noted with tracks skipping to the next track before it's finished. The Pandora teams is working with DirecTV on this. While a timeline has not been established, keep an eye out for future DirecTV updates as this is how the issue will be addressed.

Thanks for your patience in the meantime.

[purplecrocus]

I’m having this same issue.

Receiver: Genie HR44/500

Directv software version: 0x1bdd, Fri 3/7, 4:15a

[Jom1jom1]

This cannot be that complicated.  Yet seems pandora is incompetent at execution of the remedy.  This started with the Directv update well over a month ago. Should have been fixed on day one. 

[edwardlaw55]

The problem seems to be with DirecTV, since Pandora works fine on our phones & laptops.  Ed

[jp49erfan]

Model:  HR44/700

Software:  0x1bdd

Still no resolution over a month later...

[eastwojd]

It is doing the same thing on my amazon TV

[2112GUY]

Hi, any progress from your March 31st update?

All other Pandora devices functioning properly, but Directv continues to skip after about 90 seconds into song.

[Jom1jom1]

None. Seems neither direvtv nor pandora really care. The issue was created with the recent directv update. They know where the culprit lies. They are just too lazy to fix the problem it seems. 

[edwardlaw55]

No-- almost 2 months now, with NO RESPONSE from DirecTV!!!

[pjhideaway]

We are have the exact problem with Pandora app via our Directv!  No problem with Pandora on iphone, Car or other tvs.  Looking forward to a response to this issue.  THANKS!!

[Roger47]

I have two DirecTV receivers:

A Genie HR54R1/500 has the issue of playing 1/3 to 1/2 the song then skipping to the next.

An HR24/200 works fine.