Onkyo Devices: Pandora no longer connects to receiver

[lmlock]

My Onkyo receiver has stopped connecting with Pandora internet radio.  I connected the receiver with a cable to my router and it still will not connect.  The error message is “The server connection could not be established “.  

Moderator Edit: Changing title for clarity

[AlyssaPandora]

Hey, @stegar75. 👋

Sorry to hear that you're having trouble.

I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

I hope this helps. Let us know how it goes. 🎧

[david63]

My Onkyo receiver has stopped connecting with Pandora internet radio.  I connected the receiver with a cable to my router and it still will not connect.  The error message is “The server connection could not be established “.  

[AlyssaPandora]

Hey there, @david63. 👋

Sorry to hear that you're running into that error message. 

I moved your post over to this existing thread: Onkyo - No longer connects to Pandora

In the meantime, I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

I hope this helps. Let us know how it goes and whether you continue to notice that error message. 🎧

[Tjchopp1]

Please help. My Onkyo receiver has stopped connecting with Pandora internet radio.  I connected the receiver with a cable to my router and it still will not connect.  The error message is “The server connection could not be established “.

[AdamPandora]

@Tjchopp1 I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

I hope this helps. Let us know how it goes and whether you continue to notice that error message.

[Tjchopp1]

Hi,
I followed the instructions and it’s still showing the Connection Error on my Onkyo.

Jamie

[Ldubos]

Have rebooted several times but same error stating ethernet cable not connected.

[cracra]

@TannerPandora - Can u do the same for me (remove the device association)?

No luck with rebooting my model and Onkyo receiver.

Thanks

[kproeto]

Good Morning-  I came to this thread for the same reason, my Onyko is working for every other platform than Pandora so I'm sure the connection exists.  Can you help? 

[AdamPandora]

@kproeto I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

I hope this helps. Let us know how it goes and whether you continue to notice that error message.

[AdamPandora]

@cracra I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

I hope this helps. Let us know how it goes and whether you continue to notice that error message.

[AdamPandora]

@Ldubos I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

I hope this helps. Let us know how it goes and whether you continue to notice that error message.

[Joynun]

I am having the same problem with my Onkoyo receiver.  “The server connection could not be established “.  I’ve rebooted my modem and receiver. Please help. 

[cracra]

I am having the same problem with my Onkoyo receiver.  “The server connection could not be established “.  I’ve rebooted my modem and receiver. Please help. 

[AlyssaPandora]

Hi there, @Joynun. 👋

I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

I hope this helps. Let us know how it goes and whether you continue to notice that error message. 🎧

[AlyssaPandora]

Hey, @cracra. 👋

Looks like we've already removed the device association from your Pandora account. Are you still receiving that error message after attempting to sign back in?

You should be able to activate the Pandora app on your device using this link: 

Please use the following steps to activate your Onkyo:

• Launch the Pandora application.
• Select New User.
• An activation page will appear with a code - leave this code up on the device screen as you continue.

From the web, visit https://www.pandora.com/onkyo and enter the activation code there.

Or, from a mobile device, open the Pandora app and go to Settings, then tap Device Activation and enter the code.

Finally, select Continue on the in-home device.

Hope that helps. Let me know how it goes. 🎧

[Joynun]

Tried to log back in, but I’m still getting the same error message.

Sent from my iPhone

[AlyssaPandora]

Thanks for the follow up, @Joynun. 

My last suggestion would be to make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

If the issue persists, please provide the following details and I can report this for you:

• Model Number of your Onkyo Receiver device
• Cable / Internet service provider 

Let me know, and I can pass this along to our engineers. 🎧

[michaeldase]

Hi,

"I am having the same problem with my Onkoyo receiver.  “The server connection could not be established “.  I’ve rebooted my modem and receiver. Please help. 

Thanks!

-Michael

[2boyzdad]

Having the same problem, Onkyo recently started showing error message and not playing Pandora.  Ideas? Looks like from the above, you need to remove the devices on your side???