Onkyo Devices: Pandora no longer connects to receiver

[lmlock]

My Onkyo receiver has stopped connecting with Pandora internet radio.  I connected the receiver with a cable to my router and it still will not connect.  The error message is “The server connection could not be established “.  

Moderator Edit: Changing title for clarity

[K2rm]

I am having the same problem with my 646 with Pandora. 

[AdamPandora]

@K2rm Thanks for posting your experience. I've gone ahead and removed the Onkyo device connection from your Pandora account.

When this takes affect, you'll be automatically logged out. Then try logging back into Pandora listening once again.

Let me know if you continue to have trouble.

[K2rm]

Thanks for the quick response. It has been two hours and I am still logged in. How long does it usually take? 

[AdamPandora]

@K2rm That change is not instantaneous.

If you are not forced to sign back into the device by the end of the day, please reply back to this thread and let us know.

[Josefchesney]

I’m having a similar issue with my Onkyo, can you disassociate my device?

[AlyssaPandora]

Hey, @Josefchesney. 👋

Sorry to hear that you're having trouble.

I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

Feel free to let us know if the issue persists. 🎧

[Josefchesney]

Thanks! That fixed it.

Sent from my iPad

[AlyssaPandora]

Glad to hear that helped resolve the issue for you, @Josefchesney. Let us know if you need anything else. In the meantime, happy listening! 🎶

[RHallum]

Hello,

I have attempted all of the above troubleshooting fixes however my onkyo 8050 receiver is not connecting to pandora.  Can you disassociate my account with the device.

Thanks,

Ryan

[AlyssaPandora]

Hey, @RHallum. 👋

Thanks for letting us know about this, and sorry for any inconvenience.

I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

Let me know if you continue to have trouble. 🎧

[RHallum]

Everything is working great!  Thanks for the help.

[AlyssaPandora]

No problem at all, @RHallum. Feel free to let me know if anything else pops up.

Enjoy the tunes! 🎶

[Rileyrott]

Hello: Again my Onkyo 636 has stopped connecting to Pandora. This is the 2nd time, and not sure why. Please reset my receiver again. Thanks.

[itmanager041]

I can no longer connect to my account.  I have read where the device needs to be dis-associated.  How do I do that?

[TannerPandora]

Hi @Rileyrott - sorry to hear this is happening again. I've gone ahead and removed your Onkyo connection from your Pandora account. When this takes affect you'll be automatically logged out. Let me know if you continue to have trouble.

Hi @itmanager041 - Thanks for posting! I merged your message with an existing thread: Onkyo - No longer connects to Pandora 

It's not possible to log out of your Onkyo on your side, but I've gone ahead and remove the connection from my end. When this takes affect, you'll automatically logged out. When this happens, log back in and try Pandora again.

[rwrobin368]

Having the same issue.  Can you remove my Onkyo device association so I can re-set?  Thx

[AdamPandora]

@rwrobin368 I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

Let me know if you continue to have trouble.

[rwrobin368]

Now telling me "Device could not be found with the supplied device id"  I can go to https://www.pandora.com/onkyo and asks for device activation code.  Where would I get that code?

[rwrobin368]

Never mind, I got it working now, needed to reboot receiver.  thx.

[stegar75]

I'm having this same issue...I get a "Sing in Error" from my receiver.