I'm having an issue when playing Pandora on my Alexa, after playing 6-10 songs, it's stops. This had been going on for 5 months. I tried reseting my router, I deregister and re-registers all my Alexa devices, I disables Pandora and enabled it back again, and I'm still having the issue.
I'm not sure what else I can do, and now I'm thinking maybe it's a Pandora issue.
Any feedback and suggestions would be appreciated.
Thanks,
Tom
Hi @piorkowski
Welcome to community!
Sorry to hear this is happening with your Alexa. Sounds like you've done all the troubleshooting steps I would have recommended.
Can you tell me more about your experience. Does it stop playing with an error message? During or after a song has played or before or after an ad has played?
Thanks for the additional details!
Thanks for the follow up, @piorkowski.
I'm happy to pass this along to our engineering team for further review. My only other recommendation would be to power cycle your Alexa device by unplugging it for a few minutes and then plugging it back in to see if it will help.