While response times might be slightly delayed during the holidays, we're still here to help. Thank you for your patience, and may your holiday season be filled with joy and the music you love.
My panora on Alexa uses a name that isn’t correct. How do I change it?
@Scott699 To clarify, did you need help signing into a different Pandora account in the Alexa app?
Let me know.
No, when I use Alexa it says Playing music on Michaels pandora account, I want to change that to Scotts pandora account. I never signed up using Michael.
Was there ever a solution to this?
@EnderSJ I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.
When I ask Alexa to shuffle my Pandora, she replies “shuffling Jack’s Pandora”. I would like her to say a different name than Jack. Your help is greatly appreciated.
Hi @Jack_Schitt!
Can you let me know the exact reply that Alexa gives you? I believe that this may be associated with your Amazon profile.
After some testing on my end, asking Alexa to shuffle, she will tell me "Playing X Radio from Tanner's Pandora."
My test Pandora account has a different profile name, but my Alexa profile is linked to the Pandora account where my name is located. That's the name Alexa is using.