Removed Associated Devices

[25DCNico]

Can you please do the same thing for me?

Let's try removing the device association from your account and running through the setup process again to see if that helps.

I've asked our User Support team to remove the device association from your account. This will automatically sign you out once this change takes effect. Please be patient as this may not happen instantaneously.

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @25DCNico 

Welcome to community!

I checked your Pandora account and I don't see any associated devices. Did you manage to remove the devices on your end?

Where you running into trouble with a particular device?

[25DCNico]

Problem Loading PANDORA application:

the system skips past "Welcome to Pandora Do you have a Pandora account"

then landing on "Loading Application A problem occurred loading the
application, please try again later."


Channel Master DVR CM7500GB16 DVR+

See video attached

[TannerPandora]

Hi @25DCNico 

Thanks for the reply!

Just wanted to clarify if you have more than one Pandora account? The Pandora account I can see was recently created just a few days ago on 10/12/2025.

In the meantime, I would try power cycling your device, by unplugging it for at least 5 minute, plugging it back in and trying one more. 

[25DCNico]

I had one that I completely deleted. I now create a brand new one and only.

What I particularly like about using Pandora through my Channel Master DVR
is that the Channel Master company negotiated an ad free version of
Pandora. I could play it at nighttime for hours while entertaining and
free.

Now, it is not loading...