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Roku - Unable to remain logged in with Guest Mode

gneufeld
Local Performer

I use Roku TVs for my Airbnbs and have discovered a major problem for those wanting to use the Pandora channel.  It is similar to the complaint in https://community.pandora.com/t5/Other-Devices/RESOLVED-5-5-21-Roku-Does-Not-Remember-Login-Informat... but the TVs are in guest mode (Roku logs out of all channels automatically when the guest session is over).  The TV says it failed to transfer the login info.  This happens when I try to log into Pandora channel (in guest mode), turn off the TV, then turn on and go to the Pandora channel.  Other channels that have been added during the guest mode stay logged in (like Netflix, etc) but not Pandora.  Help?

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @gneufeld! Welcome to community. 

Thanks for posting your experience. I've gone ahead and passed this along to our engineer team for further investigation. 

Thanks for your patience while they look into this. 


Tanner | Community Moderator
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