I have had Pandora for years all of a sudden I started getting advertisement and not understanding why I have tried to contact Pandora numerous times to inquire about this. With no help at all, I am still having money taken out of my account to pay for Pandora subscriptions so I do not understand why I am getting advertisements and I'm getting emails that seems to be just sending me around in circles at this point. I'm just wanting to cancel my subscription or speak to a person about the issue. What will be the best course of action
Moderator's edit: Title changed for clarifixcation.
@Msmoves44 Welcome to Community!
Sorry to hear you've been listening on your account.
I see you have an open case regarding this issue. We'll follow up with you via email so we can provide steps on how to retrieve your subscription on your account.
Thanks for your patience in the meanwhile!