Copy of 6/27/26 receipt requested

[Lozier1625]

Could I please get an emailed copy of the 6/27/26 billing receipt.  Our company requires detailed receipts for the credit card charges.  It would be so much easier if receipts were automatically emailed so that subscribers don't have to specifically request one each month.  Thank you!

[MariaPandora · Accepted solution]

Hi @Lozier1625 , thanks for posting! 

I'm really sorry for the inconvenience, we appreciate your feedback about having to contact us to ask for the receipt every month.

Your receipt has been sent to the email address associated with your Pandora account. If it hasn't arrived yet, be sure to check your spam, junk, or promotions folder just in case.

We really appreciate you taking the time to share your thoughts and I hope this helps.

[Lozier1625]

Hello.  I have not yet received the emailed receipt.  Did check spam and junk as well.  Could you please try to resend it?  Thank you!

[LeonPandora]

@Lozier1625 Sorry to hear you haven't received the receipt.

I've gone ahead and created a ticket with our support team for you.

They will be contacting you privately via email with the receipt for 6/27/26, so please keep an eye out for their message.

Thanks for your patience in the meantime!