Direct billed - Copy of Invoices/Receipts

[atleye0]

Adam, can you please send me my receipt for May? Has there been any update to this feature yet?

[ccuitadmin]

I need a copy of my current bill. I believe it was renewed 9/27/2024. Need for my company accounting department. Thank you.

[AdamPandora]

I'm happy to help with this, @ccuitadmin.

A copy of your receipt has now been emailed to you.

Thanks for listening!

[Dyna]

I logged in for the 1st time in a year thinking, "after literally years of people asking, surely they've fixed things so I and everyone else doesn't have to waste time asking for a receipt?" Alas...

Would you please send me my most recent receipt?

[AdamPandora]

No problem at all, @Dyna.

A copy of your receipt has now been emailed to you.

Hope we continue to see you around the community! 

[MDI]

Could you send me a receipt for the charge to my credit card on 9/18?

[AlyssaPandora]

Hey, @MDI. 👋

Thanks so much for being a Pandora listener. Per your request, I've sent over your September 2024 receipt. Have a great remainder of your week and enjoy the tunes! 🎧

[ChuggimusPrime]

Looking for all invoices/receipts. Cannot find them on the website or in my e-mail.

[afgarnett]

May I please have an emailed copy of my receipt from 10/4/24? Thank you.

[nkimberlain]

Please send my most recent invoice. This is for the charge on 10/4/24,

I have already giving this existing like to the post to to express my interest in getting that option added to the service for us to be able to get our own invoices. As doing this every month , year after year it tiresome. 

[ElevateBio]

Hello, please send me a copy of my receipt for September. Thank you!

[AlyssaPandora]

Hey there, @ChuggimusPrime. 👋

I moved your post over to this existing thread where Pandora users can request a copy of their receipt: Direct billed - Copy of Invoices/Receipts

Currently, there isn't way to obtain a copy of your receipts for your Pandora through the website or app if you have a direct-billed subscription. 

Another member of the community created a suggestion in the Ideas space about this. To express your interest in seeing this option available, please give this idea an upvote by clicking on the 💙 icon next to the title: Ideas: Ability to view billing history

In the meantime, a copy of your latest receipt has been sent over to your email. 📬

[AlyssaPandora]

Hi there, @afgarnett. 👋

Happy Monday!

I've processed your request and receipt has been sent over to your email address. 📬

[AlyssaPandora]

Hey, @nkimberlain. 👋

I completely understand where you're coming from. Thank you for upvoting the idea to express your interest in seeing that option implemented. 

While I know this doesn't address your request, there are a couple of options. Our 3rd party vendors like Apple and Google Play typically send over monthly receipts automatically. Subscribing to the annual option would require one receipt request. In the meantime, your feedback for this functionality has definitely been noted. We appreciate you taking the time to share your thoughts. 

In the meantime, your receipt has been sent over to your email. 📬

[AlyssaPandora]

Hey, @ElevateBio. 👋

Thanks for visiting the Pandora Community.

Your receipt for September has been sent over.  Hope you have a great start to your week! ☀️

[ryecharlotte]

Hello, We still haven't received our receipts for the past two months. Can you please email them?

mod edit: removed personal email address

[AlyssaPandora]

Hi there, @ryecharlotte. 👋

Thanks for posting about this.

I've sent over the receipts for the last two months to the email address you've provided. If you don't get them soon, please check your spam / junk folder to make sure it didn't end up there.

Let us know if you continue to have trouble with this. 🎧

[corliss]

Can I get a copy of my receipt for the charge on 9/1 to my account?

[AlyssaPandora]

Hey, @corliss. 👋

Thanks for visiting the Pandora Community.

Per your request, I've sent over your yearly receipt. Enjoy the tunes! 🎶

[afca2023]

I keep getting emails about receipts that do not apply to my account

[AlyssaPandora]

Hey, @afca2023. 👋

Thanks for your post! I've created an email case with our support team so they can gather more information about the emails you're receiving. You should see a message in your inbox soon, if you don't please check your spam / junk folder to make sure it didn't end up there. 📬