Double charged

[failurite]

I have also been getting double charged.  The yearly charge then another 4.24 charge regularly to my apple id.

[AdamPandora]

@Waldrep1717 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[jlutzdsc]

I have one Pandora Account, checked all emails and only one has a subscription.  Being double charged monthly on my credit card.  Help!

[AdamPandora]

@jlutzdsc I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[mjreynolds]

I am being double charged for Pandora and I am super annoyed. This has been going on for months! At first I thought it was a mistake because I upgraded to the Premium service, but it has continued. I am about ready to totally cancel my service if I don't get results!! How fast can I get results!

[AdamPandora]

@mjreynolds I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[tnicholson14325]

I am being charged on roku pandor account with the same email i have on the app which is also charging my card attached to my google play. 

I got charged 9.99 and 5.99? 

How do I fix this its happened several times. 

[AlyssaPandora]

Hi there, @tnicholson14325. 👋

Sorry to hear about the double charges. Since this involves your account and subscription, I've created an case for you with our support team.

Someone will reach out to you via email soon. Please keep an eye out for their message. 📬

[tnicholson14325]

Thank you

Tori Nicholson

mod edit: removed personal information

[Courtneyf1996]

I have also been charged twice for my subscription this month. This is the first month I paid for premium on Friday March 29 I paid that day. Today, only 4 days later, I got another notification that I paid once again. This is ridiculous that you guys haven’t corrected this problem after so many complaints. 

[AdamPandora]

@Courtneyf1996 I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

[Courtneyf1996]

I’d like to speak to someone on the phone. I have continuously been ignored
by your support team. I’m tired of it.