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Error Message: "Subscriptions are currently unavailable" when upgrading through Google Play

Sking3489
Local Performer

It says subscriptions unavailable try again later. I dont want to lose my collections!!

Moderator Edit: Edited title for clarity

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26 Replies

AdamPandora
Moderator
Moderator

@Triplea1979 @Oceanflowin I moved your posts over to this existing thread: Error Message: "Subscriptions are currently unavailable" when upgrading through Google Play

This issue should now be resolved and I do see the two of you were able to successfully restore your subscriptions back to your account.

Hope we continue to see you around the Community! :pandora:

Adam | Community Moderator

Let's share music in the Playlist Swap

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Gr8fulKev
Local Performer

Does anyone know why subscriptions aren't available?? Used to have one and am trying to reactivate it. About to use Spotify instead. 

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AlyssaPandora
Moderator
Moderator

Hey there, @Gr8fulKev. 👋

Thanks so much for reporting your experience.

Someone from our User Support team has reached out to you via email to offer further assistance with upgrading. Please check your email soon. If you don't see the message, be sure to check your spam / junk folder to make sure it didn't end up there. 📬

Thanks for your patience during this process. 🎧

Alyssa | Community Moderator

Let's talk music in Community Chat

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TarantulaMan83
Local Performer

I am having this issue as well, and I've been a pandora family customer for almost 2 years now. 

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AdamPandora
Moderator
Moderator

@TarantulaMan83 I do see your account is currently upgraded to the family plan.

Can you please send me a screenshot of what you are seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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njones2706
Casual Fan

It's 12/1/2021.  This didn't work for me.  Any other ideas?  I have an apple phone.

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AdamPandora
Moderator
Moderator

@njones2706 This thread was specific for users running into issues upgrading through Google Play.

As of right now I'm showing your account is already upgraded to Pandora Plus through Apple. 

To clarify, are you receiving an error message when you attempt to upgrade to Pandora Premium?

If so, can you please send me a screenshot of the error message you're seeing?

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

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