Error message when signing up for student plan

[Bdh1190]

@AdamPandora  I want to sign up for the student subscription for premium but after entering my payment info it gives me an error each time but still is charging my card for the 4.99 even though the first 60 days is supposed to be free I’d like a refund for one of the times it charged me and would like my premium account activated please 

Moderator Edit: Edited title for clarity

[AdamPandora · Accepted solution]

@Bdh1190 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!