cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Pandora won’t play

Elliegirl21
Local Performer

My Pandora won’t play unless I upgrade to premium 

Labels (1)
1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Elliegirl21 Nice to see you around the Community. 👋🏽

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

0 Kudos
5 Replies

AdamPandora
Moderator
Moderator

@Elliegirl21 Nice to see you around the Community. 👋🏽

Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?
  3. Is there an error message? If so, what does it say?
  4. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

0 Kudos

Sylarm59
Local Performer

windows computer

 

0 Kudos

AdamPandora
Moderator
Moderator

@Sylarm59 Could you tell me a bit more about what is happening? 

  1. If you are on a computer, are you listening from:
    1. A Mac or Windows computer?
    2. Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing? 

Thanks for working with me on this. 🤝

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos

sallyvm
Local Performer

no error message and I don't know how to do screen shot.

0 Kudos

AdamPandora
Moderator
Moderator

No worries, @sallyvm.

Could you tell me a bit more about what is happening? Is the app/website not loading at all?

Or are you able to get the app/website to load, however when you attempt to play one of your stations, nothing happens?

Additionally, are you listening to Pandora on a computer or on a device?

  1. If you are on a computer, are you listening from:
    • A Mac or Windows computer?
    • Our website, or the desktop app? If you're listening from our website, what browser are you using?
  2. If you are on a device, what is the make and model (and carrier, if applicable)?

Let me know.

Adam | Community Moderator

Let's share music in the Playlist Swap

0 Kudos