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No access to Google Play account to cancel

Javi55
Local Performer

How can I cancel my subscription through google play if that google account isn't active anymore? 

Moderator Edit: Edited title for clarity

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AdamPandora
Community Manager
Community Manager

@Javi55 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.9.24)

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3 Replies

AdamPandora
Community Manager
Community Manager

@Javi55 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.9.24)
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Jrober9173
Local Performer

I don’t have access to my Google play account and need to stop my payment method. 

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AdamPandora
Community Manager
Community Manager

@Jrober9173 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.9.24)
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