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Not receiving family plan invitations

ButtasBabe829
Local Performer

Including myself 2 other users. request invite sent on my end to add 3rd user and is pending but the 3rd user never receives email to accept or decline invite. fyi spam was checked.

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22 Replies

AdamPandora
Moderator
Moderator

@Sodaknyc I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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scottwac
Local Performer

trying to add my daughter to my account.  she is not receiving my  invite.  looked all over her email and double checked address.

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AdamPandora
Moderator
Moderator

@scottwac Please send a message to our support team here for further assistance.

Make sure you provide them the email address associated with the master account holder of the Premium Family plan, as well as the email address associated with your daughter's Pandora account.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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