So, I had Pandora Premium and I was going to change it to student, when the payment was removed from google play accidentally. Now I can't get back Pandora Premium and don't know what to do, can anyone help me?
@Izzy67 Nice to see you around the Community.
You should still be able to sign up for the Pandora Premium Student plan now that your subscription through Google Play has ended.
We are proud to offer a Pandora Premium Student plan at a reduced rate of $4.99 USD monthly or $59.88 annually for students who qualify.* The regular price for a Pandora Premium subscription is $9.99 USD monthly or $109.89 annually.
This offer is available to most full-time or part-time graduate and undergraduate students for up to 4-years, but requires that you verify your student status each year through SheerID.
Please keep in mind that once you've successfully upgraded to this reduced rate, your account will no longer be eligible for any additional trial offers. The balance of any prior offers you accepted (such as a free trial) will be forfeited and you will immediately be charged for your new subscription.
To view this subscription option and to see if you're eligible to upgrade, please visit our website.
For more information about the verification process or your eligibility, check out SheerID's FAQ.
Feel free to let me know if you have any additional questions. We appreciate your support!
*Please note that additional taxes may apply to these subscription costs, depending on your area.
This month I was approved twice to continue my student account. Yet tonight a Pandora email says my student plan has expired, and my credit card was now charged for a different plan. I cannot figure out how to rectify the situation. Please return me to he student plan.
@kollailah I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!