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Switch to Premium Family while on Google sub

Harquero
Local Performer

I have been on the Pandora premium plan for a couple of years and want to upgrade to a Family plan so my kids can create accounts.  However, based on the research I have done, I have to CANCEL my subscription on Google Play and then wait for the monthly subscription to expire before upgrading?  Can someone please confirm if this is the case?  E.g. there has to be a way to just upgrade the plan immediately.  thanks!

 

Moderator Edit: Edited title for clarity

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101 Replies

BigWilly57
Local Performer

I'm not really clear on whether or not the months that remain on my Premium Account will be credited to the cost of the Premium Family Plan.  Can you please verify that?  

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MariaPandora
Moderator
Moderator

Hi @BigWilly57 , thanks for posting.

I checked the account linked to your community profile and I can see that you're already a paying subscriber, so yes, we'll automatically prorate the cost of your first Premium Family payment to reflect the remainder of the subscription period you've already paid for.

To upgrade to Premium Family, you'll need to log into your Pandora account from a web browser and visit the subscription details page. Once you are there, click or tap on Switch Plans.

Hope this helps!

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