cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

T-Mobile Ad-free Radio Weekends - Redeem button is unresponsive

Ran_bolton
Local Performer

Hi,

I keep listening to ads all the time. When I first open the app on weekends it appears a screen with rose circle, black background. I am unable to click on it, and then it disappears, and ads keep playing afterwards. My device is iphone SE 1st generation. I appreciate your assistance. 

Labels (2)
0 Kudos
1 Solution

Accepted Solutions

AdamPandora
Moderator
Moderator

@Ran_bolton I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

View solution in original post

0 Kudos
1 Reply

AdamPandora
Moderator
Moderator

@Ran_bolton I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

Adam | Community Moderator

Let's share music in the Music + Podcasts

0 Kudos