T-Mobile: Listened 4 consecutive days, how do I get ad free?

[klbgwilliams]

I heard several advertisements stating that if you listen for 4 consecutive days before the end of January you get a month of ad-free. How do I capitalize on that?

[AdamPandora]

@LWLovick I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Khuebner]

Very frustrated with pandora help. How do I take advantage of free day ad free following 3 consecutive days of listening?  I listen daily and find it near impossible to get assistance from pandora

[AdamPandora]

@Khuebner I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[aerosmithgrrl]

I am having the same issue, I completed the help form and still haven’t received anything 

[AdamPandora]

@aerosmithgrrl I do see you've submitted a message to our support team through our help page.

Please keep an eye out for their email reply, and they will be happy to further assist.

Thanks for your patience in the meantime!

[Underwhelmed1]

I listen daily and hear the ad for an add free day for listening 4 consecutive days, however I've never had an ad free day.

[AdamPandora]

@Underwhelmed1 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[KC0RZKBOB]

You told us if we Listened 4 days in a row. We'd have a day without any commercials?

[AdamPandora]

@KC0RZKBOB I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[MiiTickyP]

Is it only for T-Mobile. I thought it was all mobile listeners.  I listened for 3 consecutive days and didn't get my add free day/days! Or was the add old and kept replaying🤔?  Not fair Pandora,I didn't hear add until 11/26&27. Today is day 4?!¡!¿

[AdamPandora]

@MiiTickyP I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[MiiTickyP]

Thanks

[Emmalyn1]

I listen every week day and I always get ads and it still prompts me to watch an ad for uninterrupted play on the 5th week day. The accepted solution is still open a support ticket nearly a year later - simply astounding. Why even bother unless it is just a scam to make people listen more during week for more ad revenue?

[klbgwilliams]

This issue has been resolved for me for quite some time. Thank you Pandora and the Pandora community out there. This post should be closed.

[AlyssaPandora]

Hi, @Emmalyn1. 👋

Sorry to hear that you're having trouble with this. A ticket with our support team has been created for you. 

They will reach out to you via email to offer further assistance. 📬

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Thank you for the feedback, @klbgwilliams. We appreciate your update 👍

[Hunneybee72]

Ad free after fourth day of listed on non subscription is not working

So frustrated to listen four days in a row anticipating a fifth day ad free. It has not ever happened for me. I’ve listened on same mobile device several days for weeks. Disappointed.

[AdamPandora]

@Hunneybee72 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Emulsified]

It’s been 10 days and counting…and have as yet to get an ad-free day. What gives? I get the “listen four days “ ad EVERY day, and I’m tired of it mocking me. 

[AdamPandora]

@Emulsified I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[sunshine7495]

I've listened for 4 days and still have ads. Why do you say if you listen for 3 days on your mobile device. The 4th days is without ads?