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I had plus and recently learned that I was receiving commercials again. Trying to upgrade to get rid of commercials, but keep getting a fail on my purchase
Moderator Edit: Edited title for clarity
@Kaye-Marie I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!