At 12:27 AM, an unauthorized transaction of $15.06 went through my cash app account made by Pandora Media, LLC. I don’t use Pandora and I’ve never signed up for any subscription. I’ve been trying to contact someone for hours and yet I still haven’t gotten a response. I really need this money before I go somewhere on Saturday. I want my money back immediately.
(Pandora Update) - 03/20/24:
Hi community friends! 👋
Upon further review, we have been unable to locate these charges in our billing system. That said, we have been contacted by other Cash App users about similar issues with transactions labeled as “Pandora” or “Google Pandora”.
At this time, we recommend contacting your bank or credit card issuer to report these fraudulent charges and request additional assistance.
@Meeche I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
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I got an E-Mail regarding the issue at 10:04 AM. I responded an hour and 10 minutes later with the information they requested and 7 hours later, I still haven’t gotten a response. Does it usually take this long?
I was charged $24.23 on my cashapp for Pandora Media, llc and I do not have a Pandora account. I have never used Pandora. I have check subscriptions through all of my Google play accounts and none say Pandora and none cost this amount of money.
@Turtl3b3ar I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (09.23.24)
This has been happening to me since August of 2023. I've had 3 charges since then and today marks number 3.
Contact cashapp support my app says that its other charges but in their system shows my actual purchases
Seems like you had the same thing happen as I did, I don't have a Pandora account it was taken out of my cash app at 1:15 in the morning and several times before I've got 4.95 taken out 99 cents latest one was today at 14 standards has anybody else found out any reasons I've never subscribed to him and it's not even in Google Play
I have several unauthorized charges to my cash app . I do not have a Pandora account never had never too Play store or nothing to my knowledge unless I've been hacked. Please help me out.
I just created a account tonight to get on this chat
mod edit: merged comments
I'm sayin contact cashapp support they will tell u what the charge is their app doesn't always say the right charge
@Jre408707 I do see you have an open case with our support team regarding this issue.
If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.
Thanks for being a part of the Community!
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (09.23.24)
@Linton2465 I have created a ticket with our support team for you.
They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.
Thanks for your patience in the meantime!
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (09.23.24)
Is there a link to review Pandora charges to my cash app account? I just paid for my monthly subscription and woke up this morning to a $2.12 charge that I do not know what it is for. I did not receive an email receipt, and there is nothing listed about what this charge is within my Pandora account that gives more details about the purchase.
@GoboGirlAsh I moved your post over to this existing thread: Unauthorized Cash App charges
Check out the accepted solution for more information around this.
>>Check out: The Listener Lounge: August 2024
>>Visit New Music: Picks of the Week (09.23.24)
So how is Pandora charging our cash app I don't understand especially when we haven't had a subscription I'm just wondering if it's just like what the PlayStation went through with somebody having their logo and taking money out cash out too.
I have this same issue
I've never used pandora as i use youtube premium. Was charged 14.93 as that's my youtube subscription money. I don't like pandora and I want my money back
You guys just took money from my cash app which is a unauthorized charge I have never had pandora and it is illegal to take my money and other peoples money like that I will be submitting a complaint and investigation into this You just took my gas money and I want it back instantly DON'T TELL ME IT WILL TAKE DAYS TO GIVE IT BACK BECAUSE THATS BS!!!!!! YOU ILLEGALLY TOOK IT
I'm getting charged on cash app for pandora and I've never had pandora this is the 3rd time.
(Pandora Update) - 03/20/24:
Hi community friends! 👋
Upon further review, we have been unable to locate these charges in our billing system. That said, we have been contacted by other Cash App users about similar issues with transactions labeled as “Pandora” or “Google Pandora”.
At this time, we recommend contacting your bank or credit card issuer to report these fraudulent charges and request additional assistance.
Why am I getting this response? I didn't send this message.
Signed
Confused Pandora Subscriber