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Update email realted to Pandora account

Gilbertlhernand
Local Performer

I have a new email address. And I want to transfer my subscription to this new email account.

Moderator Edit: Changing title for clarity

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TannerPandora
Moderator
Moderator

Hi @Gilbertlhernand 

Welcome to community!

We don't have a way to transfer subscriptions between Pandora accounts, but you can update your current Pandora account with your new email address as long as you haven't created a new account. 

Personally, I find it easier to update information on a computer through your preferred web browser. Then you can use the following steps to update your email:

1. You can change your email address by visiting pandora.com and signing in with your current email address and password for Pandora.

2. Next, click the icon (initial or picture) in the top right corner of the page and select Settings

3. Under Account, click Edit to make any necessary changes to your registration information. You can click on the email field to delete the existing address, and enter your new one. 

4. When you're done, make sure to save your changes.

If you run into trouble or have created another Pandora account with your new email, I can have a support agent reach out through email to further help. Just let me know. 

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TannerPandora
Moderator
Moderator

Hi @Gilbertlhernand 

Welcome to community!

We don't have a way to transfer subscriptions between Pandora accounts, but you can update your current Pandora account with your new email address as long as you haven't created a new account. 

Personally, I find it easier to update information on a computer through your preferred web browser. Then you can use the following steps to update your email:

1. You can change your email address by visiting pandora.com and signing in with your current email address and password for Pandora.

2. Next, click the icon (initial or picture) in the top right corner of the page and select Settings

3. Under Account, click Edit to make any necessary changes to your registration information. You can click on the email field to delete the existing address, and enter your new one. 

4. When you're done, make sure to save your changes.

If you run into trouble or have created another Pandora account with your new email, I can have a support agent reach out through email to further help. Just let me know. 

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