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Upgraded to Premium Family with wrong email

Local Performer

I just upgraded to Premium family plan but I used a different email address.  Now I lost all my stations.  I still have both accounts.  How do I fix this?

Moderator Edit: Changing title for clarity

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Hi @R61 Welcome to community!

I've gone ahead and escalated your post to our User Support team for further help. We'll need to gather additional personal information that we aren't able to post publicly on community.

An agent will follow up with you via the email associated with your community profile. Please be on the look out for their reply.

Thanks for your patience in the meantime.

Tanner | Community Moderator

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Local Performer

I purchased the family plan with one email.   I went to my account to add my husband to find out I was using Pandora thru a different email address.  The account will not let me switch my email address to the one I purchased thru. 

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Community Manager
Community Manager

@JoyousJoybean I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

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