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Following other listeners

Rafarrell3
Local Performer

I currently have the latest version of the app, and am unable to “follow” my wife’s account. Her account is set to “public”, as is mine, so that shouldn’t be the problem. She was able to “follow” me and it shows on my profile that I have 1 follower, but it won’t show anyone under the “followers” tab. When I try to search for her using her email, Pandora yields no results. I have tried logging out, then back in. I have also tried uninstalling then reinstalling the app, as well as on different devices. What gives? 

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AlyssaPandora
Moderator
Moderator

Hi there, @Rafarrell3. 👋

Thanks so much for letting us know about this.

  • Could you share a screenshot of what you're seeing under your followers tab?
  • Also, are you able to search for any other email addresses? Do those yield results?

Screenshot:

To take a screenshot on an iPhone 8 (or earlier) or an iPad or iPod touch:

  • Press and hold the lock button (the button on the top right side) and the home button (the circular button on the bottom of your device) at the same time.

To take a screenshot on an iPhone X or later:

  • Press and hold the lock button (the button on the right side) and the volume up button (on the left side) at the same time.
  • In iOS 13, a thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail to add drawings and text with Markup, or swipe left on the thumbnail to dismiss it.

To find the screenshot you just took, go to Photos > Albums and tap Screenshots. Send this photo as an attachment to your response.

Thanks for your help with this. 🎧

Alyssa | Community Moderator

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