New phone activation

[Tiggerray]

I have a new iPhone 17 with T-mobile, how do I get an activation code?

[AdamPandora]

@Tiggerray Thanks for writing, and sorry for any confusion.

The Device Activation tab is for activating your Pandora account on in-home devices such as Smart TVs, Blu-ray players, etc. These devices generate codes that need to be entered on a separate device for activation.

If you're attempting to activate Pandora on your mobile device, you already have simply by signing into the app with your Pandora account email address and password.

To clarify, are you currently having trouble signing into the Pandora app on your new iPhone?

Let me know.

[DErightnow]

Adam, I am having the same problem but on a new android. I have a paid subscription for Pandora Plus and can't seem to transfer all the saved music I downloaded from my old phone to my new.

[LeonPandora]

@DErightnow Welcome to Community!

Sorry to hear you're having troubles with your account. I do see you have an open case with our support team regarding this issue. Please keep an eye out for their email reply and they will be happy to look into this further with you.

Thanks for your patience in the meanwhile. 🎵