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No Sound on iPhone

SBK1983
Local Performer

No sound on iPhone when outside my home. Please help.

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1 Solution

Accepted Solutions

AlyssaPandora
Moderator
Moderator

Hey there, @SBK1983. 👋

I moved your post over to the iOS space from the Other Devices board.

I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you using WiFi or cellular?

Let me know whether the steps help with the sound. 🔊

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport

View solution in original post

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7 Replies

AlyssaPandora
Moderator
Moderator

Hey there, @SBK1983. 👋

I moved your post over to the iOS space from the Other Devices board.

I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you using WiFi or cellular?

Let me know whether the steps help with the sound. 🔊

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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lindadoherty10
Local Performer

No sound on my iPhone with Pandora

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AdamPandora
Moderator
Moderator

@lindadoherty10 I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you using WiFi or cellular?

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Jacobcrane590
Local Performer

Switched to a new phone has all my  stations but no sound

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AdamPandora
Moderator
Moderator

@Jacobcrane590 I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you connected to any Bluetooth speakers/headphones when this happens?

Let me know how it goes.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Jacobcrane590
Local Performer
It started working the day after I posted it. Don’t know if you guys fixed it on your end I didn’t change nothing on my end. Thanks for replying it’s working


Sent from my iPhone
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AdamPandora
Moderator
Moderator

@Jacobcrane590 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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