No Sound on iPhone

[SBK1983]

No sound on iPhone when outside my home. Please help.

[AlyssaPandora · Accepted solution]

Hey there, @SBK1983. 👋

I moved your post over to the iOS space from the Other Devices board.

I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you using WiFi or cellular?

Let me know whether the steps help with the sound. 🔊

[lindadoherty10]

No sound on my iPhone with Pandora

[AdamPandora]

@lindadoherty10 I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you using WiFi or cellular?

Let me know how it goes.

[Jacobcrane590]

Switched to a new phone has all my  stations but no sound

[AdamPandora]

@Jacobcrane590 I’ve enabled a trace on your account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps here.

Also, are you connected to any Bluetooth speakers/headphones when this happens?

Let me know how it goes.

[Jacobcrane590]

It started working the day after I posted it. Don’t know if you guys fixed it on your end I didn’t change nothing on my end. Thanks for replying it’s working


Sent from my iPhone

[AdamPandora]

@Jacobcrane590 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!