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No cellular/internet connection

Sharronherron16
Local Performer

My app for pandora is saying no internet connection and won’t work but I have internet. Everything else works except my pandora app. Idk what to do. I have restarted my phone I have deleted the app and reinstalled it. I don’t know what else to try

 

mod edit: changing title for clarity

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1 Solution

Accepted Solutions

TannerPandora
Moderator
Moderator

Hi @Sharronherron16 let's try the following steps from your iPhone:

  • Go to your iPhone Settings.
  • Tap on Cellular, then toggle Cellular Data off and back on.
  • Finally, ensure the Pandora app is toggled on under Cellular Data.

Let me know if you're still having trouble. Thanks for posting to community! 🎧


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport

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3 Replies

TannerPandora
Moderator
Moderator

Hi @Sharronherron16 let's try the following steps from your iPhone:

  • Go to your iPhone Settings.
  • Tap on Cellular, then toggle Cellular Data off and back on.
  • Finally, ensure the Pandora app is toggled on under Cellular Data.

Let me know if you're still having trouble. Thanks for posting to community! 🎧


Tanner | Community Moderator
~ Check out Tip #16 Alarm Clock from Tanner's Tips
~ Check out Pandora Top Thumb Hundred Chart

> > Follow us on Twitter @PandoraSupport

gloriaking90
Local Performer

I keep getting a message saying no connection when I can connect with everything else.

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AlyssaPandora
Moderator
Moderator

Hey, @gloriaking90. 👋

Sorry to hear that you're experiencing this error message.

What device are you using when this happens?

Let me know, and I can follow up with you. 

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
0 Kudos