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Offline stations on iPhone 13 keep disappearing

babo1971
Local Performer

My offline stations keep disappearing on my iPhone 13. I delete and reinstall the app, the stations supposedly download, but then do not appear when I toggle to “offline”. Why is this happening ?

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1 Reply

LeonPandora
Moderator
Moderator

@babo1971 Welcome to Community!

Sorry to hear that your offline content goes missing.

Please try troubleshooting your offline settings to see if this will help. Please use follow these instructions on how to troubleshoot your offline content.

If you continue having troubles after trying these steps, c
an you please share the following:

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: (Settings > General > About > Version)
  • Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)


Thanks for your help with this!

Leon | Community Moderator
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