Pandora can’t connect to the Internet

[PippiNJ]

• 18.6.2 version of IOS
• No VPN
•  uninstalled & reinstalled app
• app is up to date
• restarted phone

 Everything else works on my phone. Pandora cannot connect to the Internet. I am at my last rope and ready to ditch the app altogether.

[AdamPandora]

@PippiNJ Could you tell me a bit more about what is happening?

1. Is there an error message? If so, what does it say?
2. Can you provide me with a screenshot of what you're seeing?
3. Lastly, are you unable to connect on both WiFi and mobile data?

Let me know.

[PippiNJ]

Hi Adam! There is no error code 

I have a screen shot but can’t upload it?

[PippiNJ]

Here is the screenshot

 

[PippiNJ]

My troubles have resulted in me, removing the app completely. I am done with this nonsense.

[LeonPandora]

@PippiNJ I understand your frustration.

I've gone ahead and passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime!