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iOS: Activation Code

colemabis313
Underground

How do I get my activation code from my iPhone? I just switched email addresses from hotmail to my iCloud account? 

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1 Solution

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AlyssaPandora
Community Manager
Community Manager

Hey there, @colemabis313. 👋

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

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The Device Activation tab is for activating your Pandora account on in-home devices such as Smart TVs, Blu-ray players, etc. These devices generate codes that need to be entered on a separate device for activation.

If you're attempting to activate Pandora on your mobile device, you already have simply by signing into the app with your Pandora account email address and password.

If you'd like to activate Pandora on an in-home device, such as a Smart TV or Blu-ray player, you can do so using the following steps:

  • Launch the Pandora application
  • Select New User
  • An activation page will appear with a code - leave this code up on the device screen as you continue
  • From the web: Visit pandora.com/[brand of device] and enter the activation code there (e.g. www.pandora.com/samsung)

Alternatively, from a mobile device: Open the Pandora app and go to Settings, then tap Device Activation and enter the code. Then select Continue on the in-home device.

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If you need assistance with logging into your account, please let me know and I can create an email support case for you. 📬

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
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7 Replies

AlyssaPandora
Community Manager
Community Manager

Hey there, @colemabis313. 👋

Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. This applies to both free and paid Pandora accounts.

++

The Device Activation tab is for activating your Pandora account on in-home devices such as Smart TVs, Blu-ray players, etc. These devices generate codes that need to be entered on a separate device for activation.

If you're attempting to activate Pandora on your mobile device, you already have simply by signing into the app with your Pandora account email address and password.

If you'd like to activate Pandora on an in-home device, such as a Smart TV or Blu-ray player, you can do so using the following steps:

  • Launch the Pandora application
  • Select New User
  • An activation page will appear with a code - leave this code up on the device screen as you continue
  • From the web: Visit pandora.com/[brand of device] and enter the activation code there (e.g. www.pandora.com/samsung)

Alternatively, from a mobile device: Open the Pandora app and go to Settings, then tap Device Activation and enter the code. Then select Continue on the in-home device.

++

If you need assistance with logging into your account, please let me know and I can create an email support case for you. 📬

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What song fits your mood today?
Check out new tunes this week:New Music: Picks of the Week (07.08.24)
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Gamechanger55
Local Performer

Please send activation code to my Gmail account 

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AdamPandora
Community Manager
Community Manager

@Gamechanger55 What is the make and model of the device you are trying to activate?

Let me know.

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Snbse7
Underground

Need activation code for my IPHONE 15

AdamPandora
Community Manager
Community Manager

@Snbse7 An activation code isn't needed to stream Pandora on your iPhone.

To clarify, did you need help resetting the password on your Pandora account so you can sign in?

Let me know.

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Snbse7
Underground
Thanks. It keeps asking for the code and just buffers without it.
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AdamPandora
Community Manager
Community Manager

@Snbse7 Can you please send me a screenshot of what you're seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

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