iOS: AirPlay Connects but Song Doesn't Play

[wdgraham]

I'm AirPlaying through a Roku Express. When I have a song displayed on my iPhone it shows access to AirPlay when I take the access ikon I get a dialog box the gives me the choice to us Roku Express. I tap that but get no audio even though my phone shows that the song is playing.

mod edit: changed title for clarity

[crazedfox1313]

Understood & thank-you.

It looks like it’s being a tough nut to crack.

There’s a possibility they might have to actually start from scratch & code up a whole new set of apps.

One for paying customers,

& another for others that are content with commercials paying for their listening enjoyment.

I’m sure it’ll be a insult to some but, it looks like this is the way Pandora is heading.

[crazedfox1313]

Understood & thank-you.

It looks like it’s being a tough nut to crack.

There’s a possibility they might have to actually start from scratch & code up a whole new set of apps.

One for paying customers,

& another for others that are content with commercials paying for their listening enjoyment.

I’m sure it’ll be a insult to some but, it looks like this is the way Pandora is heading.

[crazedfox1313]

- Got it working for airplay. But most won’t like the fix. I had a clue when it would always break after a commercial set. So decided to try a payed plan. & guess what, it’s working…

For others here, save this comment just in case it gets removed.

[Rodan]

I’ve just started having this same issue with my wife’s iPhone, where it connects through airplay, but no sound is present. We’ve actually tried connecting to 2 different devices with the same results. Other streaming apps connect and work fine. We’ve gone through all of the troubleshooting steps multiple times with no success. This is an iPhone 14 Pro Max running IOS 18.1.1. Pandora has been updated to the latest version.

[MariaPandora]

Hi @Rodan , can you tell me more about this?
Are you able to cast to your external device without airplay?
Do you see an error message?

[Rodan]

Hi @MariaPandora Bluetooth connectivity works on other devices. No error messages.

[LeonPandora]

@Rodan I would like to report this issue to our engineers. Could you tell me more about your device?

• Carrier: 

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Thanks for your help with this.

[Rodan]

Hi @LeonPandora 

The carrier is Xfinity Mobile

Connection is WiFi

No other notable information at this time

Thanks!

[LeonPandora]

@Rodan Thanks for providing that information. I've passed this along to the appropriate parties for further investigation.

Thanks for your patience in the meantime!

[Rodan]

It appears that the latest iOS update (18.2) solved the problem.

Thanks for your time!

[LeonPandora]

@Rodan Thanks for the update. I'm glad to hear it's working now.

If you have any further questions or troubles, please feel free to reach us.

[joelretzlaff]

Not for me.  I have reboot all devices, tried an iPad, iPhone and iOS using Safari and NONE of these devices will airplay Pandora to my appleTV hooked to my home stereo. 

I reboot the AppleTV as well, still nothing.  Has been happening for weeks, on a paid Pandora account.

All on Wifi.

[MariaPandora]

Hi @joelretzlaff , welcome to the Pandora Community!

If you haven't yet, I'd recommend checking for updates on the device. Go to the Settings gear on your Apple TV and select System. Next go to Software Updates, then select Update Software.

If there's an update, download and install it. During the update, the status light might flash slowly. Don't disconnect or unplug your Apple TV until the update completes. 

If that doesn't help, please try a few standard network troubleshooting steps:

• If possible, try connecting directly via an ethernet cable rather than wirelessly and see if that helps.
• Try rebooting your modem and router, and restarting the device.

Let me know how it goes.

[Rodan]

This problem was solved quite some time ago.
Thanks,
Rob