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iOS: Install Pandora App

Junebarrow
Local Performer

App deleted accidentally 

mod edit: changing title for clarity

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TannerPandora
Moderator
Moderator

Hi there @Junebarrow! 👋🏻

I moved your message over to a new post in our iOS board to help keeps things organized. Sounds like the Pandora app may have been accidentally deleted from your iOS device.

You can find our app in the App Store on your device. Search for Pandora and tap Install.

You can also go to pandora.com on your phone or tablet's web browser, scroll down and select Get the App to install the app.

Downloading any app from the App Store will require that you enter the password for your Apple ID. Keep in mind that the email address and password for your Apple ID account may be different than your Pandora account.

Also, please be aware that Pandora requires iOS 12 or higher. If you are running iOS 11 or lower, you will need to update your iOS version.

If you're not sure how to update the OS on your phone, you can refer to this article for more help.

Thanks for being part of community! 📱


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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5 Replies

TannerPandora
Moderator
Moderator

Hi there @Junebarrow! 👋🏻

I moved your message over to a new post in our iOS board to help keeps things organized. Sounds like the Pandora app may have been accidentally deleted from your iOS device.

You can find our app in the App Store on your device. Search for Pandora and tap Install.

You can also go to pandora.com on your phone or tablet's web browser, scroll down and select Get the App to install the app.

Downloading any app from the App Store will require that you enter the password for your Apple ID. Keep in mind that the email address and password for your Apple ID account may be different than your Pandora account.

Also, please be aware that Pandora requires iOS 12 or higher. If you are running iOS 11 or lower, you will need to update your iOS version.

If you're not sure how to update the OS on your phone, you can refer to this article for more help.

Thanks for being part of community! 📱


Tanner | Community Moderator

> Follow us on Twitter
@PandoraSupport

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Mville32
Local Performer

So 0 support for iOS 12.5 now, on to Spotify.

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AlyssaPandora
Community Manager
Community Manager

Hey, @Mville32. 👋

Nice to see you around the community space.

The current version of Pandora for iOS now requires iOS 13.

  • To confirm the iOS version you are running on your device, open your device's Settings, go to General, About, and Version. 
  • If you are running a version older than iOS 13, you will need to update your device's operating system (OS). Please refer to this article on how to do that
  • Otherwise, I'm afraid you won't be able to download the current version of the Pandora app on that device. Previous versions of the Pandora app are not available for download.

If you're interested in seeing a way to download previous versions of the Pandora app, feel free to upvote this existing feature request: Downloading Previous Versions of Pandora

To upvote this idea, click on the 💙icon next to the title of the request. 

 

Alyssa | Community Manager
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dexcom1967
Local Performer

How do I reinstall the app once it has already been paid for?

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LeonPandora
Pandora
Pandora

Hi @dexcom1967 ,

Welcome to Community!

You can find our app in the App Store on your device. Search for Pandora and tap Install. You can also go to pandora.com on your phone or tablet's web browser, scroll down and select Get the App to install the app. Downloading any app from the App Store will require that you enter the password for your Apple ID.

Keep in mind that the email address and password for your Apple ID account may be different than your Pandora account. 
The current version of Pandora for iOS requires iOS 15.  If you are running a version older than iOS 15, you will need to update your iOS version.

Thanks for listening!

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