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iOS: Minimization for Advertisements

neel_arunabh
Opening Act

There is a real problem. Usually, the now playing screen minimizes for an advertisement. Today, the now playing screen never minimized. This needs to be fixed. 

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1 Solution

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AlyssaPandora
Community Manager
Community Manager

Hi there, @neel_arunabh. ๐Ÿ‘‹

Sorry for the inconvenience. We were experiencing some playback issues on 11/12/2021.

Are you still having trouble with this? If so, could you provide a few more details?

  • Does this happen when you attempt to initiate a Premium Access session?
  • Have any error messages popped up?
  • Does this happen with any advertisement or a specific ad?
  • If this happens again, would you mind taking a screenshot of the ad?

Let me know. Thanks for your help with this. ๐ŸŽง

Alyssa | Community Manager
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3 Replies

AlyssaPandora
Community Manager
Community Manager

Hi there, @neel_arunabh. ๐Ÿ‘‹

Sorry for the inconvenience. We were experiencing some playback issues on 11/12/2021.

Are you still having trouble with this? If so, could you provide a few more details?

  • Does this happen when you attempt to initiate a Premium Access session?
  • Have any error messages popped up?
  • Does this happen with any advertisement or a specific ad?
  • If this happens again, would you mind taking a screenshot of the ad?

Let me know. Thanks for your help with this. ๐ŸŽง

Alyssa | Community Manager
Join the discussion in Community Chat
Check out: New community badges
Share yours: Q: What holiday song could you listen to on repeat?
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wdrumm-56
Local Performer

I will pay to be able to listen to my music with NO advertisements. Please make this happen. 

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TannerPandora
Moderator
Moderator

Hi @wdrumm-56 

Pandora does offer advertisement free subscriptions. Check out our subscription page for more details.


Tanner | Community Moderator

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@PandoraSupport

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