iOS: Minimization for Advertisements

[neel_arunabh]

There is a real problem. Usually, the now playing screen minimizes for an advertisement. Today, the now playing screen never minimized. This needs to be fixed. 

[AlyssaPandora · Accepted solution]

Hi there, @neel_arunabh. 👋

Sorry for the inconvenience. We were experiencing some playback issues on 11/12/2021.

Are you still having trouble with this? If so, could you provide a few more details?

• Does this happen when you attempt to initiate a Premium Access session?
• Have any error messages popped up?
• Does this happen with any advertisement or a specific ad?
• If this happens again, would you mind taking a screenshot of the ad?

Let me know. Thanks for your help with this. 🎧