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iOS: Pauses / Stops After Receiving Notifications

Smmpopp
Local Performer

I have this too with my IPhone. Any solutions?

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3 Replies

AdamPandora
Community Manager
Community Manager

@Smmpopp I moved your post over to the iOS space.

I'd be happy to help with any questions you have, but I will need additional information to do so.

Can you explain your issue a bit further?

The more details you're able to provide, the better equipped I'll be to help.

I look forward to hearing back.


Adam | Community Moderator
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Dgkdpm
Local Performer

after I receive a text, Pandora pauses, and I have to manually press play. This is very frustrating, because I am at the gym, and my iPhone is in my pocket. Why does Pandora pause, and how do I resolve this issue?

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MariaPandora
Moderator
Moderator

Hi there, @Dgkdpm . 

Thanks so much for reporting this. I understand how frustrating this can be.

Can you please try the steps described here and restart your phone after that?

I can also report this to our engineers on your behalf, can you send over a bit more info about your device?

  • Model:
  • Carrier:
  • Android version (Settings > About Phone):
  • Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number): 

Are you connected to Wi-Fi or cellular data when this is happening?

Let me know how it goes. 

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