@joemd1960 You should be able to share the track that is currently playing.
Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
I appreciate your help with this!
I am using my iPhone 8 Plus, with Verizon wireless. There is no error message, just a quick spinning wheel, too quick where I cannot capture it to show what it is doing. What I have noticed, sometimes when I go to share a link. You can see in one screen shot where it says unavailable, and the other it says radio. If I were to guess, it’s a Sonos, or external speaker issue, I can share if I am playing from the iPhone speaker only. If I connect to an external speaker, it won’t let me share the link. Thanks for reaching out Adam, much appreciated!😊
@joemd1960 Thanks for following up with those additional details.
To clarify, do you get the "spinning wheel" after tapping on Messages or Copy Link?
In the meantime, I recommend running through these troubleshooting steps to see if they help resolve the issue you are having with sharing tracks: Troubleshooting for iOS Devices
Let me know if this helps.
I get the spinning wheel when tapping messages. I can share the station, just not individual tracks. But like I said, when you see the “unavailable” box, you cannot share the track. And I tried to copy the link and putting it in a message, it won’t let me do that either. It also does not let you look at more options. If I disconnect the external speaker, than all is good. Maybe a bug within Pandora, I don’t know. Thanks Adam 😊
If you are still unable to share those tracks when connected to Sonos or to an external speaker, do you think you can send me a screen-recording of what is happening when you tap on Messages or Copy Link?
You won't be able to attach that video in this community post, however I can move this conversation over to email so we can look into it further.
If you are unsure of how to screen record on your iOS device, here is a helpful article from Apple's support site: How to record the screen on your iPhone, iPad, or iPod touch
I appreciate you sticking with me on this. 🤝
I appreciate you looking into this, you’re very helpful. I did notice the issue went away when I upgraded to premium. Nice ploy, is this how you guys get premium subscribers?! 😁 Just kidding, maybe when I uninstalled and installed the app it fixed something. All we can do is keep an eye on it, if it starts up again I’ll reach out. Thanks again. 😊
Hey there, @randykayaks69. 👋
Sounds like you're having some trouble.
Sharing Music from the Pandora app on your iPhone:
It's often easiest to share a song, station, album, playlist, podcast or artist by searching for it (even if it's already a part of your collection).
Then tap the name of the song/station/album/playlist/artist/podcast* and tap Share.
From here you'll be able to share your content either through your messages, through social media channels like Snapchat, Instagram Stories or via email. You can also select Copy Link for a direct link to the content you've selected. If you don't see a social media option you'd like to use, make sure that you have the social media app downloaded to your device.
If you're still having trouble, could you share a bit more about what is happening?
Let me know, and I can follow up with you. 🎧
Hi, @randykayaks69. 👋
You should be able to share to Facebook without a paid or free trial subscription. To troubleshoot this, I've gone ahead and removed the Facebook association from your Pandora profile.
Could you try re-adding Facebook using the steps below?
To connect your Pandora account with Facebook from a mobile device:
Let me know if this helps. 🎧
Hi, @randykayaks69. 👋
Thanks so much for sticking with me on this, and I'm sorry to hear that you're still having trouble.
I recommend running through these troubleshooting steps to see if they help resolve the issue you are on your iPhone device: Troubleshooting for iOS Devices
If uninstalling / reinstalling doesn't resolve the issue, I can report this on your behalf. It's helpful to know the following:
I appreciate your help with this. 🎧