Hi @janzig 👋
Welcome to the Community and thank you for your first post.
Sorry to hear that you're receiving that error message. Could you tell me a bit more about the device you're using? If you are on a computer, are you listening from:
A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?
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Premium Access Session
To answer your question, a Premium Access Session allows you to enable a complimentary session of Pandora Premium, which allows you to interact with an ad in order to listen to content on demand like full-length albums, songs, and be able to create playlists. Because these sessions are funded by advertisements, your account will return to your regular service automatically at the end of the session and you won't be charged any Premium fees. For more information all about Premium Access Session please visit Tanner's Tips: #2 Premium Access.
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Listening to Full-Length Albums
To listen to full-length albums you must be subscribed to Pandora Premium or start a Premium Access Session. I see that you started a trial of Pandora Plus which is a little different from Pandora Premium.
With Plus, you get:
Ad-free personalized stations
Unlimited skips
The ability to replay songs
The option to download radio stations for offline listening
On the other hand, Premium subscribers receive all the same benefits, as well as:
Listen to songs or albums on-demand
Create custom playlists
Download songs, albums or playlists for offline listening
Access Higher Quality Audio
Queue content to keep the music playing
If you would like to listen to full-length albums anytime, anywhere, I suggest upgrading to Pandora Premium. Let me know and I can help!
Hope this clarifies any questions, please let me know what device you're using and I can provide some troubleshooting steps to help with that error message popping up! 🎧
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