About AdamPandora

AdamPandora · ‎03-07-2025

@MarcoPolo I'm showing your account is upgraded to an individual Pandora Premium plan through Apple. Our Premium Family plan is only an option when upgrading through our website here. If you'd like to cancel your individual Premium subscription through Apple, and sign up for a Premium Family subscription instead, you can find instructions on how to do so here: Billed by Apple - Switch to Premium Family Hope this helps explain.

AdamPandora · ‎03-07-2025

@Nik135 Your family members should be able to create their own Pandora accounts. First have them sign out of Pandora on all of their devices. Then, have them check out this thread for instructions on how to create their new accounts: How to Create a Pandora Account Once their accounts are created, they can then accept the invitations that were emailed to them. If they continue to run into issues, please contact our support team for further assistance here.

AdamPandora · ‎03-06-2025

@Sharonjean63 To clarify, you can play your account on any supported computer or device you own, however, only one person can listen at a time on your account. If our system detects that your account is playing on more than one device at the same time, you will be notified with an audio and/or display message that pauses your music. This being said, you may be interested in upgrading to our Premium Family plan. Upgrading to the family plan means that you and up to five other accounts can enjoy all of the benefits of Pandora Premium, while keeping your individual Pandora accounts. You will first need to set up separate Pandora accounts using different email addresses for each member that wants to join the subscription. Once those accounts are created (if they aren't yet already), you can then send them an invitation to join your family plan subscription. They should then be able to accept the invitation to the family plan subscription you sent. I hope this clarifies things a bit!

AdamPandora · ‎03-06-2025

Thank you for bringing this to our attention, @wisepeppy. I've passed your feedback along to our curation team for further review.

AdamPandora · ‎03-06-2025

@Deiann I do see you have added two users to your Premium Family plan so far. Is it possible he is signed into the wrong account? Have him try signing out of Pandora on his devices, and sign back in using the email address associated with his account you've added to your Premium Family Plan. If he continues to run into issues with this, please have him contact our support team directly here.

AdamPandora · ‎03-05-2025

@HH1 I moved your post over to this existing thread: How to edit playlist For instructions on how to remove tracks from a playlist, check out the accepted solution to this thread. Thanks for being a part of the community!

AdamPandora · ‎03-05-2025

@alwaysBjammin Nice to see you around the community. To clarify, are you also using an iOS device? If not, what is the make and model of the device you are using? Additionally, are you experiencing this issue with all podcasts, or only particular ones? If only particular ones, can you please provide me with the names of each? In the meantime, try the following to see if they help: pandora.com p-cdn.com p-cdn.us Thanks for working with me on this.

AdamPandora · ‎03-05-2025

@Tiann Thanks so much for the helpful tips! @mistinemarie The notification to prevent duplicate songs on the same playlist should pop up if you are using your phone. If the notification isn't popping up, then it's possible you are adding an alternate version of the same track to your playlist. Artists/bands sometimes release the same song on multiple albums (ex: remastered albums/tracks). I hope this helps explain.

AdamPandora · ‎03-04-2025

@slf352 If that information is available, it should still show in the artist's profile. Can you please give me the names of the artists whose bios are missing? I'm happy to take a closer look to confirm. Thanks for working with me on this.

AdamPandora · ‎03-04-2025

Thanks so much for sharing your feedback, @Stall. You are correct in that the original release date is not listed on remastered or re-released versions of songs or albums. If you'd like to see that information made available, I recommend creating a new thread in our Ideas space. This will give others around the community a chance to upvote your idea if it is something they are interested in as well. I hope this helps explain.

AdamPandora · ‎03-04-2025

@Consumerfraud I'm showing your account is still set up with the free service. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎03-04-2025

@Orub2024 You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. However, you won't be able to listen to that same Pandora account on multiple devices at the same time. Unlike broadcast radio, which all drivers hear in the car at the same time, each internet-connected device used to access Pandora receives its own unique stream of personalized music. Similar to other online streaming services, our music licenses limit our ability to stream from a single account on more than one device at a time. As a result, your subscription to Pandora Plus, Pandora Premium, or Pandora Premium Family will only cover the cost of one stream to one device (per Pandora account). I do see you are currently upgraded to Pandora Plus. The Premium Family plan would be the best option if you were both looking to utilize the benefits of Pandora Premium at the same time. Hope this helps explain.

AdamPandora · ‎03-04-2025

@mtnrunr I have created a new ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎03-04-2025

@LeeLee24 Sorry for your loss. We send our deepest condolences to you and your loved ones. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎03-03-2025

Replay by Cynthia Erivo Like a record set up on auto "Replay," dive into Cynthia Erivo's new single! Flex by Tiësto & Oscar L Big "Flex," hear Tiësto & Oscar L's latest right here! Be Thankful For What You’ve Got by Smokey Robinson In gratitude, this is Smokey Robinson's “Be Thankful For What You Got” 💙 Solitary Tracks by Kip Moore Going deep with Kip Moore, hear all about his new album, 'Solitary Tracks,' as he hosts the Takeover on Music City! Sum Out Of Nun by BossMan DLow Making "Sum Out of Nun," listen to BossMan DLow's new single! Chemistry by Gigi Perez Confirming that "Chemistry" is rare, listen to Gigi Perez new single now! "V1V0" by Alfredo Olivas Living it up, Alfredo Olivas debuts 'VIVO' with a special Takeover on RMX 🎶 Me & Billy by Zach Top Debuting his new EP, this is Zach Top's 'Me & Billy': Alter Ego by LISA It's giving 'Alter Ego' 💅 Hear straight from miss LISA herself as she hosts the Takeover on Pop HQ, spilling all about her new music! Til A Mawnin (feat. Sting) by Shaggy Right back "Til A Mawnin," press play on Shaggy & Sting's new single:

AdamPandora · ‎03-03-2025

@Droidasaur5 Nice to see you around the community. I'd be happy to help with any questions you have, but I will need additional information to do so. Do you remember the date and around what time you were listening when those tracks didn't get added to your My Thumbs up playlist (after giving them a thumbs up in Auto Play?) What were the names of some of the tracks that did not get added to your My Thumbs Up playlist? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎03-03-2025

@Ph7 Nice to see you around the community. To clarify, there is not a way to view the full list of tracks available on any given station. If you'd like to see that option available on Pandora, I recommend creating a new thread in our Ideas space. This will give others around the community a chance to upvote your idea if it is something they are interested in as well. I hope this helps explain.

AdamPandora · ‎03-03-2025

@greenmt05 Sorry to hear about the trouble. Could you explain what's happening in more detail? When this issue occurs: Does the app completely exit and you are brought back to your phone's home screen? If not, is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening? Are you listening to a station, album, playlist, or podcast? Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off? Are you using a Bluetooth connection? Additionally, please provide your device model, Android OS, One UI (if on Samsung), and Pandora app versions: Model: Android version (Settings > About Phone > Android version): One UI version: (Settings > About Phone > Software information): Pandora version (Settings > Applications > Manage Applications > Find Pandora): The more information you can provide, the better I can help. Thanks for working with me on this.

AdamPandora · ‎03-03-2025

@ammoss110291 What is the name of one of the playlists you created that does not show in your collection? Can you please also send me a screenshot of what you see when sorting your collection by PLAYLISTS? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎03-03-2025

@Sista I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

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