Hi @amurphy0530 , welcome to the Pandora community! Thanks for posting. I'd be happy to help with any questions you have, but I will need additional information to do so. Could you explain what's happening in more detail? The more information you can provide, the better I can help. ... View more

@dylan116 Sorry for the trouble you are having with your subscription. Could you confirm that you are logged into your upgraded account on your device? Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account. If you are still seeing ads after confirming you are logged in with the correct address, can you please send me a screenshot of the next one that plays? Thank you for working with me on this. ... View more

  @MarkOborn This has been escalated to our support team. To help avoid any confusion or crossed communication between multiple agents and the community, I recommend working directly with the support agent that will be contacting you. Please keep an eye out for their email reply, and they will be happy to further assist. Thanks again for your patience. ... View more

 vincent  northeast Pennsylvania  im a very serious and scrupulous metalhead but proper metal like Allegaeon, Unearth and iron maiden. ive been a metal fan since 1984 when  hair metal was popular these days i require more substance from my music... my sonic tastes are not just limited to heavy metal im also very much into classical Listz is one of my favorite classical musicians 90's boom bab hip hop like KRS1! Southern Rock lynyrd skynyrd and the Allman brothers are amazing bands delta style blues are an absolute must for me artists like tab Benoit Albert King and Matt guitar Murphy the dirtier the better! Classic rock like the Doors and CCR And I absolutely love Spanish style acoustic guitar or nylon classical guitar music like Lucas Imbiriba and Thomas Zwijson both of these musicians are  masters of their discipline but they are also amazing to watch because they do things with guitars that are near impossible... music like pop is so predictable and boring and im completely removed from it and bands like metallica or godsmack or disturbed should not be considered metal theyre hard rock at best... metallica haven't written a metal album since 1988 not to mention that they plagiarized a large percentage of their discography they suck and should not be considered metal   Currently im listening to my blues Playlist called blues and rock so Dirty its almost black and Tito and tarantula are playing  My favorite feature is all that music at my beckoning call 🤘 ... View more

yes we need to be abul to do that and don't mine the spelling i suck at spelling  ... View more

In my post i mentioned that def leppard and metallica had the top spots with songs ftom at least 25 years ago however, the metallica song wss from the remastered black album ...I also mentioned rock and alternative in my post... the top songs for rock were from artists that were most relevant in the 70's and 80's : Fleetwood mac Ccr and journey ....I would have thought you would have seen that if you read the post ...Anyway, these so called weekly top songs have not changed since I've become a subscriber...curious wouldn't you agree? I would be remiss if I didn't mention that my post, as well as this very exchange, lack any and all inflammation of words...in fact,and as far as I can tell , nothing whatsoever has been inflamed , I was very careful not to add inflammatory words or even the suggestion of inflammation to my words ... View more

@GreenRodent Nice to see you around the community. Thanks for reaching out! I’m sorry to hear you’re having trouble with the song notifications on your Galaxy. The notification behavior you’re describing is controlled at the Android/Samsung OS level, rather than by a setting within the Pandora app. Pandora itself does not have a setting that generates a separate notification each time a song changes. Since you recently upgraded to a Galaxy S26, there’s may be additional Samsung notification settings to check on. Newer Samsung Galaxy devices can display ongoing media activity through Live notifications and the Now bar, even when other notifications for an app have been turned off. Please try the following: Open your phone’s Settings. Tap Lock screen and AOD. Tap Now bar. Tap View more under Live notifications. If Pandora appears in the list, toggle it Off. If Pandora isn’t listed there, or you continue to receive a notification when the song changes, return to the Now bar settings and try turning Media player off as well. Keep in mind that turning off Media player may also remove Pandora’s playback controls from the Now bar or lock screen. Samsung may change the names or location of these settings depending on the Android or One UI version installed on your phone. If the options above don’t match what you see on your Galaxy S26, I recommend reaching out to Samsung Support for the specific steps to manage media playback notifications on your device. Hope this helps. ... View more

I didn't know there was a difference. Why would there be two different appointments for the same thing? All I did was updated my payment method through the company that notified me that my payment failed. As soon as I updated my payment, I was charged automatically, which I don't like. ... View more

Just like the original poster, when I follow those instructions I get told that I must upgrade through my Google play app. When I go on the app, it brings me back to the same page. ... View more

@mkewiz Sorry for the trouble you are having with your subscription. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@Jb17 Nice to see you around the community. You can find your account creation date at the top of your community profile here. I took a look on my end, and can see you have been a member with us since 10/15/2023. I hope this helps! ... View more

@Jb17 Nice to see you around the community. You can find your account creation date at the top of your community profile here. I took a look on my end, and can see you have been a member with us since 10/15/2023. I hope this helps! ... View more

@rankin Sorry for the trouble you are having with that error message when listening on your Android device. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through the following troubleshooting steps: Troubleshooting for Android Devices Let me know if you continue to run into issues with this. ... View more

@ccdavis76 I'll send you a private message for more information around this, but we do not guarantee that your username will be changed. Thanks for your patience! ... View more

I've reported this exact issue as well in another post in this community. Best I can tell is that this issue is at least six years old. I wonder if they'll ever fix it. Pandora sent me an email last week saying they're increasing my monthly subscription fee. Maybe they'll use the extra cash to fix this (and others) issue. Longer than average songs stop abruptly before the song ends, then the next song will start to play. If the next song is also a longer than average song, it'll hard stop too. Happens only on the Pandora app--on Windows 11 and on both of my Google Pixel 10 phones. This issue doesn't occur when I play these songs while logged into Pandora on Chrome, Brave or Firefox browsers on Windows. The issue isn't the cache. Or the network. Or the OS. Or the OS version. Reinstalling or rebooting won't fix the issue. It's a bug in the Pandora app. Please fix! ... View more

Hi  @MusicFan0726 , welcome to the Pandora community! Thanks for posting about this, I'm really sorry to hear that you are also experiencing issues with your music not resuming after a call.  If you haven't yet, please try the steps described here to troubleshoot. Also please let me know the following: Are you using bluetooth earbuds, bone-conduction headphones, wired headphones, or a portable speaker? Does it also stop when listening straight out of the phone speakers or when connected to your car? Are you using mobile data, Wi-Fi or listening to your offline content? Is your music just paused or has the app completely crashed/closed Are you also disconnected when you open a new app? Or just with incoming calls? Are you listening to stations, to a playlist, to autoplay?  Let me know! ... View more