About AdamPandora

AdamPandora · ‎02-18-2025

@TheGuru I moved your post over to this existing thread: How to Shuffle Stations Check out the accepted solution for instructions on how to shuffle your collected stations. If you continue to run into issues, please let me know the make and model of the device you are using to stream Pandora.

AdamPandora · ‎02-18-2025

@johncrist3 I do see you have an open case with our support team regarding this issue. I can see our support team sent you an email yesterday requesting additional information. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎02-17-2025

@Aritter I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎02-17-2025

@star-mist33 Can you please send me a link to the track on Pandora that you are reporting? Thanks for working with me on this.

AdamPandora · ‎02-17-2025

@Pleasefixit I created a separate thread for your issue since it sounds like you are hearing rock music on your funk stations. If you are hearing out of place tracks on your station, this thread would be a good place to start. If you continue to run into issues, I'm happy to help look into this further for you. The next time a rock track plays on your funk station, please give the track a thumbs down and write us back with the following: The name of the station you were listening to: The date/time the out of place track(s) played The name(s) of the out of place artist(s) on the station. The title(s) of the out of place track(s) that played. A screenshot of the out of place track playing on the now playing screen. Were you able to give the out of place track(s) a Thumbs down? Were you listening using a Pandora Mode like Crowd Faves, Discovery or Deep Cuts? Thanks for working with me on this.

AdamPandora · ‎02-17-2025

@Rxnin I love the song Novacane! I'm going to listen to it right now - thanks for the reminder. 😎

AdamPandora · ‎02-17-2025

SOS Deluxe: LANA by SZA You missed out on ‘SOS Deluxe: LANA’? Oh. SZA dropped 4 new tracks 🔥 Don’t sleep! $ome $exy $ongs 4 U by PARTYNEXTDOOR & Drake They've got '$ome $exy $ongs 4 U' 💸 Hear PARTYNEXTDOOR & Drake team up on their collab album! Short n' Sweet (Deluxe) by Sabrina Carpenter Heartbreak is one thing, ‘Short n’ Sweet (Deluxe)’ is another 🤍 Listen to 5 new songs from Sabrina Carpenter! Slow Grind by Muni Long Slow jams, "Slow Grind," this is Muni Long's new single! Love & Hyperbole by Alessia Cara Feel every word with Alessia Cara's 'Love and Hyperbole' ❣️ Listen to her Takeover on Afterglow. AMORTAGE by JISOO Debuting her first solo album, JISOO shares "AMORTAGE" 💜 Listen now! What Happened To Forever? by Coi Leray Getting her lick back, Coi Leray’s ‘What Happened To Forever?' is out now! She Hates Me by Dierks Bentley Ain't coming back, no maybes, Dierks Bentley shares "She Hates Me" 💔 The Breeze Grew a Fire by Mereba Mereba's 'The Breeze Grew A Fire' is out now 🍃 Bad State of Mind by Treaty Oak Revival Waking up, Treaty Oak Revival share "Bad State of Mind" 🎸 Shout by David Guetta & Nicky Romero Loud & proud, David Guetta & Nicky Romero drop "Shout" 🔊 Mi Vida Mi Muerte by Neton Vega Start to finish, Neton Vega shares 'Mi Vida Mi Muerte' 🕊️ Dressed Down by Hudson Westbrook Dapper but “Dressed Down,” Hudson Westbrook shares a new single! Automatic by The Lumineers Debuting ‘Automatic,’ The Lumineers host their Takeover on A Plus, spinning their favorite records from this new album. All The Love by Ayra Starr Feelin’ “All The Love,” Ayra Starr gives us her heart ❤️

AdamPandora · ‎02-17-2025

@HeyBee Nice to see you around the community. If you haven't already done so, please run through the following troubleshooting steps: Troubleshooting for Android Devices If that does not resolve your issues, I'd like to report your experience to our engineering team. Can you send over a bit more info about your device? Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Does this happened after being connected in the Android Auto or a Bluetooth enabled device? Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Let me know what you can find out.

AdamPandora · ‎02-17-2025

@angelcomet Can you plesae send me a screenshot of what you are seeing on your end? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎02-17-2025

@johncrist3 The Pandora account connected to your community profile was created recently on 2/7/2025. Your original account is likely registered under a different email address still. If you remember what email address you used, I recommend signing out, and then signing back in with that email address. I have also created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎02-17-2025

@MRoth12 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎02-17-2025

@gene829 It looks like the Pandora subscription on your account has already expired. You can only access and edit your payment info if you have an active subscription. You will be able to provide your new payment information when you upgrade your account again from the Pandora website. Next, confirm you are logged in with the correct email address. Then, choose your subscription and update your credit card information on the Upgrade page. Please note that any applicable Tax will show in the Order Summary box. I hope this is helpful. Let us know if you have any more questions or concerns.

AdamPandora · ‎02-17-2025

@Phantom719 It looks like your account is recently reverted back to the free service when your subscriptoin ended. Offline Mode is only available when upgrading to either Pandora Plus or Pandora Premium. If you'd like to upgrade again to either service, you can do so here. Thanks for being a part of the community!

AdamPandora · ‎02-17-2025

@Mamadoll1966 I moved your post over to this existing thread: Ads: Wrong City Check out the accepted solution to this thread for instructions on how you can resolve this. You likely need to update the zip code we have on file for your account. Hope this helps!

AdamPandora · ‎02-17-2025

@Rmartin1 Pandora accounts aren't associated with a phone number. To access your accounto on a new device, you can simply sign in using the email address and password associated with the account. If you need help resetting your password, you can find instructions on how to do so here. If you still need additional assistance, please contact our support team here. Thanks for being a part of the community!

AdamPandora · ‎02-14-2025

@-_-1 Can you please let me know the name of the song/album/artist in your screenshot above? Also, are you only seeing this when using the Windows Desktop App? Or are you able to reproduce when looking at this same content from a web browser? Let me know.

AdamPandora · ‎02-14-2025

@RyanMM Although the majority of the songs/albums in our collection will be eligible to be played without restrictions, you may encounter a portion of them that are unavailable or labeled "Radio Only" due to our current licensing restrictions. We are continuously working on increasing the amount of songs which can be played on stations, on-demand, or offline. Our intention is to provide enough music you enjoy to avoid any inconvenience around this. In the meantime, feel free to add any songs or albums you'd like to see added to our catalog here: Music Suggestions Thanks for being a part of the community!

AdamPandora · ‎02-14-2025

@gwt I moved your post over to the Desktop space. I'd be happy to help with any questions you have, but I will need additional information to do so. Could you tell me a bit more about what is happening? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Is there an error message? If so, what does it say? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎02-14-2025

@Sheadevil3 Please contact our support team here for further assistance with this. When filling out the contact form, please make sure to provide both your current email address and the older email address your account is currently registered under. If you run into any issues filling out the form, please let me know.

AdamPandora · ‎02-13-2025

@Thedusty1 I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

Re: Ideas: Updated User Interface

Re: My collection disappeared from account

Re: Upgrade

Re: Song missing vocal track

Re: Rock music playing on my funk station

Re: Challenge #28: Username Playlist

New Music: Picks of the Week (02.17.25) 🎶

Re: Android: Pandora starts playing after being cl...

Re: Thumbs up/down options disappeared

Re: My collection disappeared from account

Re: Unable to add Account to Family Plan

Re: how to change card on file

Re: Offline mode disappeared when subscription exp...

Re: How to update service

Re: Hook my account to my new phone

Re: Glitchy Song/Band info

Re: Dozens of The Prodigy's albums, and the one I ...

Re: Scrolling Jumps Back to Beginning Unprompted

Re: Change email

Re: Cannot add to, edit, or even delete playlist

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