@MelD If you believe someone may have access to your Pandora account and would like to log out of all devices, you can now do this from a computer. To reset your password & remove devices: From a web browser, go to pandora.com and log in to your account. Then click your Profile in the top right corner of the page and select Settings. Next to Account Info click on Edit to change your password. Enter your new password into the password field and Save. You’ll be prompted to you enter your old password in order to be able to proceed with your request. Before selecting Submit, make sure to check the box to Log out of all other devices. If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished. To only remove devices: From a web browser, go to pandora.com and log in to your account. Then click your Profile in the top right corner of the page and select Settings. Scroll down to the bottom of the page and click on Log out of all other devices. Enter your password and press Log Out. If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished. If you don't have access to a computer or require further assistance, let us know! ... View more

@ZWyatt To clarify, does this happen with all songs, or only specific ones? Can you please share a link to a track you are experiencing this with? Thanks for working with me on this. ... View more

@rooharris I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. ... View more

@Britney1 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@dexcom1967 I moved your post over to this existing thread: Apple Subscription: Still receiving ads If you were charged within the last month for a subscription to Pandora through Apple and are still hearing ads, you should be able to use the following steps to get your subscription activated and returned to your account: Start by opening the Pandora app on your iOS device, and going to the Profile tab. Select Upgrade. Scroll to the very bottom of the screen and tap Retrieve Your Subscription. You may need to enter your iTunes password to confirm. This should reapply your subscription to your account. If you continue to experience issues with this, you will need to contact our support team directly for further assistance.  ... View more

  @craigb I moved your post over to the Android space. To clarify, are you only experiencing this issue with Pandora? Have you tried streaming other apps such as YouTube? If not, please try launching the YouTube app and let me know if you experience similar issues there as well. Thanks for your patience. ... View more

@Grinder12000 There isn't currently a way to see who is actively streaming on your account. If you believe someone else is accessing your account without your consent, I recommend removing all devices currently logged into your account. You can then sign back in to the devices you do want to use. To reset your password & remove devices: From a web browser, go to pandora.com and log in to your account. Then click your Profile in the top right corner of the page and select Settings. Next to Account Info click on Edit to change your password. Enter your new password into the password field and Save. You’ll be prompted to you enter your old password in order to be able to proceed with your request. Before selecting Submit, make sure to check the box to Log out of all other devices. If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished. To only remove devices: From a web browser, go to pandora.com and log in to your account. Then click your Profile in the top right corner of the page and select Settings. Scroll down to the bottom of the page and click on Log out of all other devices. Enter your password and press Log Out. If you’ve signed into someone else’s computer, be sure to sign out of your Pandora account once you’re finished. If you don't have access to a computer or require further assistance, let us know! ... View more

@Silveralert I moved your post over to this existing thread: Limit to number of tracks on a playlist? There is a limit of 5,000 tracks on a playlist. While that is a number that is continually being tested and subject to change, if you'd like to be able to create a playlist with more than 5,000 tracks I recommend creating a feature request for it here. Hope this helps!  ... View more

@Dh4103 I moved your post over to this thread to keep the Community organized: How to Shuffle Stations Check out the accepted solution to this thread for instructions on how to shuffle your stations. Hope this helps!  ... View more

@Beth808 I moved your post over to this existing thread: How to view song lyrics If lyrics are available for a song on Pandora, then they will be displayed below the album art.  Free Pandora listeners and Pandora Plus subscribers can view lyrics for the currently playing song by tapping the carat (^) below the album artwork. Pandora Premium subscribers can simply scroll down, or tap the info icon (i) on the top right corner of the Now Playing screen. Initially you will only be able to see a little snippet of the lyrics on this screen, but you can tap Show More or See all lyrics to reveal the rest. Hope this helps! ... View more

@sarah14 If you are only seeing the option to "collect" then that means whatever content you are looking at isn't in your collection. This being said, I'm happy to help look into your issue further. You should be able to attach a photo by opening this community thread in a web browser and clicking on the camera icon: I'll keep an eye out for your reply with that screenshot. Thanks for working with me on this. ... View more

@Heymare66 To clarify, are you an artist with music on Pandora, and are looking to view your listening stats? Let me know. ... View more

@professorq0925 Where exactly are you running into trouble? Also, are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. ... View more

@professorq0925 I moved your post over to this existing thread: How to listen to music on-demand with Free/Plus account The ability to listen to specific songs on demand is only an option when upgrading to Pandora Premium. Check out the accepted solution to this thread for more information. Hope this helps! ... View more

@MelodyV It looks like you recently upgraded to an individual Pandora Premium plan through Apple. The Premium Family plan is only available when upgrading through the Pandora website. Unfortunately, there isn't a way to force end your current subscription through Apple on our end.  If you're interested in subscribing to Pandora Premium Family, or in joining someone else's family plan, you'll need to cancel your current subscription through Apple and wait for it to expire. When you begin to hear ads on your account again, you can sign up for Premium Family directly through the Pandora website. You must be at least 21 years of age to purchase a Premium Family subscription as the master account holder. I hope this helps! Let me know if you have any further trouble. ... View more

Thanks for following up, @DaveKoe. I moved your post over to the Desktop space since it sounds like you are only experiencing this when listening on your computer. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Chrome Troubleshooting Let me know if you continue to run into issues with this. ... View more

Happy to hear it, @rookiyb. Enjoy the music! ... View more

@lanell I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community! ... View more

Here are a couple that come to mind right away, however I already know there are so many!   At Your Best (You Are Love) by Aaliyah   Killing Me Softly With His Song by Fugees & Ms. Lauryn Hill ... View more

@RapidCorrus3 Thanks for sending those over. In regards to Thumbprint Radio, I've gone ahead and manually added that station to your collection for you. In regards to the content in the For You tab not updating, one thing to note is that these recommendations are based off of your listening habits. So if you are listening to a lot of the same stations and artists, the changes made in For You might not be very apparent. This being said, if you have not seen any changes to this tab at all, I'm happy to help look into it further. Can you please confirm with me if none of the sections in the For You tab (Top Spins, New Music For You, etc) have ever updated? Or is the issue that only some sections update, but not all? If only some are updating, can you please confirm which sections have never updated on your end? Thanks again for working with me on this. ... View more