@KW76 I'm happy to address your concerns. Skip limit with Pandora Plus: Sorry for any confusion. There is no hourly or daily skip limit for Pandora Plus and Pandora Premium stations and in that sense you will receive unlimited skips. Although the majority of the songs in our collection will be eligible to be skipped without limits, you may encounter a portion of songs that are not eligible to be skipped due to our current licensing agreements. Since we're bound by our existing license to stream many of our tracks in a radio format, this option may not be available for some tracks. We know it can be frustrating to have to listen to a song you'd rather skip. When this happens, we suggest scrolling through your recently played tracks and selecting a song to replay. Or switch things up by tuning into a different station. Alternatively, Pandora Premium subscribers can create custom playlists that are not subject to these licensing restrictions. Let me know if you'd like more details about this. For more on the benefits of Pandora Premium, and to see your subscription options click here. We are continuously working on increasing the amount of songs which can be skipped on our stations. Our intention is to provide enough music you enjoy to avoid any inconvenience around this. Price difference when upgrading through Apple: Because Apple charges additional transactional fees, Pandora Premium subscriptions purchased through Apple are more expensive ($12.99/monthly) than Premium subscriptions purchased directly through Pandora ($10.99/monthly).* If you'd like to change how much you pay for Premium you'll need to cancel your subscription through Apple, wait for it to expire, and resubscribe directly through Pandora. You can check out Apple's cancellation steps for more info on how to manage your subscription from your preferred device. Once you start to hear ads again, you can upgrade to Premium from the Pandora website. If you have any trouble with cancelling, please contact the Apple support team for further assistance. *Taxes may apply depending your local tax laws.  Unable to start Premium Access Sessions: You should still be able to listen to content on demand after watching an ad. Can you please send me a screenshot of what you see when you attempt to listen to a song or album on demand? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. ... View more

@vtarchitectdk It sounds like you are experiencing multiple issues. App not showing your account is upgraded: I know you mentioned both iPhone and Android, however I do not see your account signed into any iPhones. Can you please confirm if this is only happening on your Android phone? If also an iPhone, then you are likely logged into the wrong account - I recommend signing out and back in to see if that resolves the issue. In the meantime, can you please send me a screenshot of what you're seeing on your end when you mention the app isn't reflecting your subscription? Audi NMI: Do those issues occur when connected to your car via bluetooth through your Android phone? If so, we are currently keeping track of both of those issues here: Android: Player controls become unresponsive Android 14: Two stations / songs play simultaneously Let me know. Won't start/Playback stops: Could you tell me a bit more about what is happening? When you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Can't find your account: Can you please send me a screenshot of this error message? "We're having trouble playing audio on this device." Error: When that error appears, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? Thanks for working with me on this. ... View more

@S100bus I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

I always love seeing these posts, @MOHLovesAlaska.😂 Thanks for the laughs!  ... View more

Congrats, @Listener001!! 🎉  ... View more

@Chloelynn Thanks for sharing! I'll post a link to the track here in case anyone else wants to listen: Please Don't Change (feat. DJ Snake) by Jung Kook & DJ Snake ... View more

I am craving a cheesesteak now...😂 Thanks for the fun facts, @MOHLovesAlaska!  ... View more

@ngumabon I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@stacyeve61 I moved your post over to this existing thread: Android: Artist biography missing Could you tell me a bit more about what is happening? Is this happening for a specific artist or all artists? Could you please provide some examples or screenshots? Thanks for working with me on this. ... View more

@jrogers1012 I moved your post over to this existing thread: Unable to upgrade to Premium Family after canceling Apple subscription It looks like your account is now set up with the free service. If you'd like to upgrade to the Premium Family plan, you can do so here. Hope this helps! ... View more