@Jessica_l_89115 I moved your post over to this existing thread: How to Update Your Zip Code Check out the accepted solution for instructions on how you can update your zip code. Hope this helps! ... View more

@kingcscott "The Drop" is one of our Featured Playlists, which are unique song collections that are crafted by Pandora and personalized based on your music tastes. Some of these playlists may have been added to your music collection based on your listening history. To always stay up-to-date, The Drop checks for relevant new releases every day and automatically adds them to the playlist. This ensures that you can always find the latest music you love as soon as it is available. Since we update this playlist for you regularly (and our changes could overwrite yours accidentally), it's not currently possible for you to make changes to it yourself. However, you can provide feedback in the form of Thumbs on The Drop and some other Featured Playlists from your mobile device. Just swipe left on the track you'd like to Thumb to reveal the Thumb Up and Down icons, or Thumb from the Now Playing screen. Hope this helps! ... View more

@sarahg2182 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@muzzik Thanks for sending that over. It looks like those comedy tracks are being played due to a comedy station you have in your collection - Cooking Radio: That station you added is actually a comedy track called Cooking by Ivan Decker. I recommend removing that station from your collection if you no longer want to hear comedy tracks when shuffling your stations. Hope this helps! ... View more

@TannerPandora I'd like to take the bougie route as well. I'm thinking somewhere tropical, and I'd also like to stay at an all-inclusive resort. 🏖☀️ ... View more

@Alicialeigh24 I moved your post over to the iOS space. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for iOS Devices Let m eknow if this resolves the issue for you. ... View more

@rodhanibal Could you confirm that you are logged into your upgraded account on your device? Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account. If you are still seeing ads after confirming you are logged in with the correct address, can you tell me a bit more about the advertising you are seeing? Is it for a specific brand or artist? Are you hearing them while listening to podcasts? Let me know. ... View more

@amyarnelle Thanks for following up. I moved your post over to the Desktop space. I recommend running through the following troubleshooting steps: Edge Troubleshooting Let me know if this helps. ... View more

@amyarnelle Could you tell me a bit more about what is happening? If you are on a computer, are you listening from: Our website, or the desktop app? If you're listening from our website, what browser are you using? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. ... View more

@Nataliedanielle It looks like you may be logged into the wrong account on your new phone. Your account with all of your favorites and playlists is likely registered under a different email address. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@ErikaJ2 The Pandora account connected to your community profile was just created yesterday (03-13-2024). Additionally, it does not look like you have signed into any mobile devices yet since creating this account. Since it sounds like you are experiencing this issue on a different account, I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@Celticgal I can't say I've been to a concert that I've hated (luckily). Some things that make the experience not as enjoyable for me though include: the loooooooong lines of traffic that can build up just trying to get to the venue and park/leave when there are multiple stages and I have to pick between two artists I really want to see when I don't have a seat (I'm old now and like to have somewhere to sit down 🪑🤣) But as long as the music is good, and I'm with the right people, I'll always find a way to have fun! 😎 ... View more

@fryisong I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

You're absolutely right, @MOHLovesAlaska - these are one of my favorite challenges that we see on the community! While I do love the song Miss Independent, I will have to side with One in a Million by Aaliyah this time.  Thanks for putting this together, @Cptheg3! I am looking forward to the next one you come up with. 😎  ... View more

Always happy to help, @leckman87. Hope we continue to see you around the community!  ... View more

@leckman87 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

This is real tough for me. If I had to choose one, then I'll go with 2Pac.  Also if anyone is interested, check out our 90s Hip Hop station for some instant nostalgia: ... View more

Love your picks, @MOHLovesAlaska. The 90s was definitely one of the best eras of music. 🎶  ... View more

@Dnell816 I moved your post over to this existing thread: Skip Limit with Premium Check out the accepted solution for more information around this. Hope this helps! ... View more