@Wes_H I've removed the Yamaha connection from your Pandora account - can you now please sign back in to see if that will helps? If you're till having trouble, I would power cycle the receiver by unplugging it for at least 5 minutes, then trying once more. Let me know how it goes. ... View more

@Mpspraggin Thanks for writing and sorry for any trouble. To clarify, are you only experiencing this issue with Pandora? Have you tried streaming other apps such as YouTube? If not, please try launching the YouTube app and let me know if you experience similar issues there as well. Thanks for your patience. ... View more

@AshtonClin95906 I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? Did you need help resetting your password so you can log into your account on your Android device? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. ... View more

@pingtoast I moved your post over to this existing thread: Content disappears when Premium Access ends To clarify, it looks like your account is upgraded to Pandora Plus. Customized playlists (including your My Thumbs Up playlist) are only an option when upgrading to Pandora Premium. I had our support team take a look at your account, and it appears you have been enabling free sessions of Pandora Premium by watching an ad. This is what was allowing you to listen to your My Thumbs Up playlist. When these free sessions of Pandora Premium end, your account reverts back to your regular service, and you no longer have access to playlists. For a complete explanation of how Pandora Premium sessions work, check out the accepted solution to this thread. Hope this helps!  ... View more

@EricPandora The idea of giving a thumbs down before Pandora is hilarious. 😂  I can definitely relate though with some songs I heard my parents or grandparents play growing up. Soulful Holidays radio has been in rotation all month for me, but I'll make sure to check out your other suggestions as well. 👍 Thanks for all the holiday gems in here!  ... View more

@MOHLovesAlaska He deserves some paid time off after that! 😂 ... View more

@Charles104 I do see you were able to sign into your account on an Android device yesterday. Was there anything else you needed assistance with? Let me know. ... View more

@MOHLovesAlaska LOL. I had to read that one out loud to understand, and then I actually laughed out loud when I figured it out. 😂 ... View more

@SPGarber Thanks for following up. We've made a small change that should help. Please try again and let me know how it goes. ... View more

@hreutte We do have that track available here: All I Want for Christmas Is You by Mariah Carey (Holiday) Hope this helps! ... View more

@28jmgray I moved your post over to this existing thread:  Q: What songs set the festive mood for your holiday season? ‌☃️‌ Check out what everyone has listed as their favorites so far, and make sure to let us know what yours are as well! You might also consider checking out this additional thread to see what everyone's favorite holiday traditions are: Q: What are your most loved winter traditions? ‌❄️‌ Hope we continue to see you around! ... View more

@Dog_byt If you set your Pandora account to Public, your account creation date will show in your Community profile page here. I took a look on my end and can see your account was created on 07/04/2007. Additionally, your first created station was Lil Jon Radio. Hope this helps! ... View more

@SPGarber I moved your post over to this existing thread: iOS: "Station not currently available" Error I was unable to reproduce this issue on a computer - I was able to play the station on your account without receiving the error. Can you please try reproducing this once more on your iPhone, and send me a screenshot of the error message that is appearing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. ... View more

@Melissa5150 That song isn't actually in your collection - if it was added to your collection, that (+ Collect) option would no longer be there. Where exactly are you seeing this soong in your collection? Can you please send me another screenshot of where you see it listed? Thanks again. ... View more

Don't mess with Mrs. Claus! 😂 Thanks for the laughs, @MOHLovesAlaska!  ... View more

@Melissa5150 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. ... View more

@Daaarzy I'm showing your account was upgraded to Pandora Premium shortly after you posting this message on the Community. Since you are on an Android device, you can find instructions on how to download offline content here: Android: How to Download Offline Content Let me know how it goes. ... View more

@Rrapisardi I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? Do you need instructions on how to create a new station? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back. ... View more

@FrostLab Thanks so much for pointing that out. There are times where I've noticed some of our friends around the Community may inadvertently mark a message as a solution when it really shouldn't be. I've gone ahead and marked the correct reply as the solution on that thread. For more information around accepted solutions, check out the following sections in our FAQ: What is an Accepted Solution? How do I mark a message as a solution? Hope this helps! ... View more