Hi @Katysheridan! Welcome to community. Can you clarify if the playlist continue to be greyed out after you've started a Premium Access session? Since you're not upgraded to Premium, you'll first need to activate a Premium Access session in order to play on-demand content such as playlists. Also, can you share a screenshot of what you see, you can include the photo here in this thread. Thanks! ... View more

Hi @Tone56  Can you clarify if you're using an aftermarket sound system in your 2001 Beetle or stock system? If you're using a newer aftermarket system, can you let me know the year, make and model of that device. If your system supports the use of Android Auto or Bluetooth connection then you should be able to use Pandora to connect to your audio system. Keep in mind, at this time, all Pandora automotive implementations require you to use a compatible iPhone or Android with an active internet connection in order to stream music in the car. Use your mobile device only when conditions allow and as permitted by applicable law.   @crazyhorse1959  Unfortunately, your 2010 model doesn't offer integrated Pandora functionality, however, there are aftermarket brands, such as Alpine, Kenwood, Pioneer, etc., that do have built-in Pandora functionality, where users can change stations, thumb up and down and many other features straight from the dash. These aftermarket brands often include Apple CarPlay and Android Auto that allow for expanded Pandora integrated functionality. Otherwise, you may still be able to listen to Pandora in your car using a 3.5mm audio cable, USB or Bluetooth (if your automobile has these features). Note: not all BT connections support music streaming. Use your mobile device only when conditions allow and as permitted by applicable law. ... View more

Hi @Drjenfitz - sounds like you're listening to Pandora on your Apple TV and the album art either lags or does not match the current song playing. I'm happy to pass this along to our engineer team for further investigation. Can you please let me know: Your Apple TV model and generation The Pandora version on your Apple TV In the meantime, if you haven't already, you can try some troubleshooting steps to see if they may help. "Soft restart" the app: Open Settings. Select System. Then select Restart. "Hard restart" the app: Users with Aluminum or White Apple Remotes can restart the app by holding down the Menu and Down buttons simultaneously. Let go when the light on your device flashes. Users with Siri Remotes or Apple TV remotes should hold down the Display and Menu buttons simultaneously. Let go when the light on your device flashes. If you're still having trouble, make sure you have the latest update of the Pandora app by going to the App Store, and checking to see if an update is available. ... View more

Hey @bbarnouw! - sorry for the continued trouble. I've removed your Onkyo connection from my end, when this takes affect, you should automatically be logged out. Please be patient as this may not happen immediately. I've also passed along your experience to our engineering team and let them know that you've continued to have trouble with this. ... View more

Hi @dommyluc! Welcome to community! I've gone ahead and removed your Onkyo connection from your Pandora account. When this takes affect, you should be automatically logged out. Please be patient as this may not happen immediately. Can you let me know if this occurs with a particular station(s)? If so, can you let me know the name of the station(s)? Thanks! ... View more

Hi all! Please note that this thread Print Receipt/ View Billing History is a request to add the availability of receipts to the Pandora app. You can vote for this idea by clicking on the heart. ❤️ If you have a support related question or would like to request a copy of your receipt, please visit the Subscription board of community. Some threads that may help: Direct billed - Copy of Invoices/Receipts Billed by Google Play - Copy of Invoices/Receipts Billed by Apple - Receipt request   ... View more

Hi @z16K! When you try to uninstall the app do you receive an error message? If so, can you tell me exactly what it says. Is the button unresponsive or does it appear to work but nothing happens. If you can please share a picture of what you see when you try to uninstall I would appreciate it. You can include the photo here in your response. Thanks for the help. ... View more

Hi @JoeStyx! Welcome to community. I'm happy to report your experience to the appropriate team. Would you mind telling me a bit more information about your set-up and experience. Is the Pandora app located on your Smart TV or through your cable box? If the app is on your Smart TV, what is the make and model? If the app is on your cable box, what is the make and model? When connected to your stereo system, are you using a surround sound feature or additional audio features? Have you tried any troubleshooting steps for your device? If so, can you let me know which steps you took? Thanks! ... View more

Hi @Cyrus104 Welcome to community! Have you been able to play this station on Pandora in the past with the same voice command? Is the name of the Station 'Toddler Tunes'? Checking the Pandora account associated with your community profile, I don't see this station added to the collection. ... View more

Hi @quinnbguy! Welcome to community! Since your experience is a little different than the previous thread I've created a new message for you. I've enable a trace on your account to help investigate. Can you please replicate this experience again and let me know the time and date so I can take a closer look at the log.   ... View more

Hi @duke7211 - Consider it done. Let me know if you're still having trouble. ... View more

Thanks for the follow up, @wfc. Good info to know, at least we know it's not device specific. Such odd behavior from the Show. ... View more

Hi @nordeastlane! Welcome to community! There is an idea for a bulk delete option in our Feature Request board. You can find it here: Bulk Add-Delete-Edit-Search Content (Stations, Playlists, Thumbs)  There is also another idea that I saw that might fit your needs more: Lock for creating new stations If either of these ideas aren't what you're looking for, feel free to create a new request. Check out our Feature Request Policy and FAQ for more info and helpful steps. Don't forget to vote by clicking the ❤️! ... View more

@GuySchiavone Does this only happen through your Yamaha or does it happen when listening on other devices or speakers? In the meantime, I can remove the Yamaha connection from your account on my end to see if this will help. This will automatically log you out and you will need to sign back in. If you'd like to try, let me know. ... View more

Hi @wfc - Sorry to hear this is still happening. I searched through the trace log but unfortunately I didn't see anything of note. I've gone ahead and created a ticket with our engineering team and passed it along to them for further investigation. Out of curiosity, do you use a VPN or possibly a network level VPN? ... View more

Hi @daehreppans! Thanks for your feedback! We’re always looking to improve, and getting feedback like this definitely helps with that. Thanks for being a part of our Community! ... View more