Hi @Laura35RDH Thanks for posting! I've moved your message to My Collection in our support section. It sounds like you might have run into an issue adding variety to your stations.  Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model? Thanks for the help with this. Let me know.  ++ In the meantime, if you're on a mobile device, you should be able to use the following steps to add variety to your station(s). Keep in mind, you won't be able to add variety to a genre station as these work a little differently that your other station.  To add variety to a station: 1. From My Collection, visit your station list. 2. Tap on the name of the station you'd like to edit.  If you're a free listener or Pandora Plus subscriber, this will start your station, so tap either the Thumb or small "i" icon in the upper right corner of your screen to continue to the station's backstage page. 3. From the station's backstage page, tap on the Edit icon (the small pencil to the left of the play icon) to edit your station, and scroll down to Station Created From. 4. Use the + Add Variety button to search for an artist or track to add as a seed on your station. Keep in mind that each seed you add will inspire hundreds of other songs, so a little variety goes a long way. Note: you won't be able to add variety to your Thumbprint Radio station or to genre stations curated by Pandora.  To remove variety from your station (a "seed" that you've added in the past): Follow steps #1 - 3 and then tap the small (X) beside the item(s) you'd like to remove.  ... View more

Hi @JimStout I moved your post to an existing Feature Request thread here.  Thanks for taking the time to let us know this valuable feedback! Don't forget to like ❤️! ... View more

Hi @miceylulu thanks for posting! Do you have access to the email associated with your community account,  bek--------ith@----.com?  If so, I'll have our User Support team reach out to you via this email to further help. Let me know. 😄 ... View more

Hi @SgOpe1 sorry for the trouble! We're aware of it and working on fixing that. Thanks for notifying us. 👍 ... View more

I love Pandora too. 😉😁 ... View more

Hi there - Thanks for posting to community!  Please check out @AdamPandora post here for more info and helpful steps on how to cancel or manage your subscription. If you need further assistance, feel free to let us know! Thanks for being part of community!  ... View more

Hi @tvosler Thanks for posting to community! 🎧 I've moved your message to this thread because it sounds like you have a similar question and to keep things organized.  Feel free to check out my post above, if you need further help logging into your new mobile, let me know.  Thanks for being part of community! ❤️   ... View more

Hi @jbowden1 - Welcome to community.  I've moved your post to an existing thread about MP3 players to help keep things organized.  If you'd like to reach out to our User Support team, you can do this by email through the Pandora Help page or by clicking here.  However, to answer your question, you can check out @AdamPandora's post here. To sum it up, due to our licensing, downloading or stream-ripping is not permitted. Depending on our subscription, any tracks downloaded will continue to live within the Pandora app, but you may listen to them offline with an Android or iOS device. Pandora Premium allows subscribers to take individual songs, albums, or stations offline for listening within the Pandora app. However, it's not possible to transfer your Pandora music collection to an external music library. If you're outside of our app, or you're accessing Pandora from our website or another type of device (such as a computer), you won't be able to view those downloads. Thanks for posting to community! 🎧 ... View more

Thanks for all the great comments! Don't forget to vote for the ideas you like ❤️ - this lets us know which ones are popular!  🎧 ... View more

Hi @Bob6590 Thanks for posting to community and bringing this to our attention! I've asked our User Support team to start a trace on your account so we can better understand what is happening. Would you mind uninstalling and reinstalling the app for me? To do that: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap the tiny "x" that appears in the upper left of the Pandora icon, and confirm that you want to delete the app. Then re-install Pandora via the App Store on your device. *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know. Also, could you tell me more about your device? Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Thanks for your help with this! 👍 ... View more

Hi @gavonl thanks for posting in community! 🎧I moved your message to our Community Chat so others might have a chance to see this.  You can find more information on this by clicking here: https://www.siriusxm.com/PJApollo Thanks for being part of community! ❤️ ... View more

Thanks for trying @GRAY_CPA - I'm going to pass your info along to our engineers for further investigation.  Thanks for your patience in the meantime. 🎧 ... View more

Hi @sessionz thanks for posting to community! Could you tell me a bit more about what happens when you try to redeem the trial? Are you receiving an error message? If so, what does it say.  Also, if you're redeeming from your mobile device, have you tried redeeming from the web yet? Let me know.  ... View more