Hey, @music11. 👋 Sounds like you may be having trouble with this too. Please try out the steps from my message here. Let me know how it goes! 🎼 ... View more

@MikeB39A I do not recommend deleting your account. I've escalated your issue directly to one of our Lead Support Specialists to assist via email. Please be patient as they take a look at your account and stations. Keep an eye for their email as they will get back to you soon. Appreciate you taking the time to let us know about this!   ... View more

@MikeB39A This station appears to be deleted when I take a deeper look at your account in our system. At this time, I would recommend ensuring that you're using this link to log in, and not a bookmark.  The link you should use to log in is:  https://www.pandora.com If there is anything added onto to it (e.g., https://www.pandora.com/#/genres/top) this may be why you're experiencing that station popping back up again  ++ Lastly, if that doesn't work, please try out these steps for your Firefox browser. Let me know if this helps. ... View more

Hi, @Johnprieto2715. 👋  We appreciate you taking the time to introduce yourself.  Hope you're enjoying the tunes, and welcome to the community! 😄 ... View more

Hi there, @Raelove. 👋 Happy to have you as a member of the community! 🎹 ... View more

Welcome to the community, @iluvmusic! 🎶 ... View more

Hi, @dickbright. 👋 If you need assistance or if you're having trouble listening, could you please be more specific about what is happening? The community moderators ( @AdamPandora, @TannerPandora, and myself) are always happy to help in the best way we can. Thanks for being a part of the community! 🎵 ... View more

Hey, @LGROFT. 👋 Welcome to the community! Could you tell me which icons you're referring to? Are you referring to the icons during your listening sessions from your computer on our website? Or are you referring to the icons on the community? The more details you provide, the better equipped I'll be to help.  I look forward to hearing back 🎶 ... View more

@MikeB39A I've taken a look, and this station isn't associated with your Pandora account. It looks like you have 6 stations. If you've collected the station, you wouldn't have the "Start Station" icon below the album art icon of the station.  The screenshot with the "A Very Special Christmas" appears to be an album versus a station.    ++ Are you using the desktop app or your web browser? Let me know. ... View more

@MikeB39A I completely understand where you're coming from. I checked in with the specialist who has been assisting you to confirm. They have identified that 2 of your stations have holiday seeds on them, and you should hear back via email soon. This can happen when adding variety to your stations and accidentally selecting the Holiday seed of an artist. To prevent this, avoid adding seeds with the "(Holiday)" suffix after the artists' name. You can also take a deeper look at your stations to remove the (Holiday) seeds added. I would recommend exiting shuffle and doing this from your station details. This should help with the holiday music you're hearing.  ... View more

Hey, @kisten1969. 👋 Sorry to hear that you're having trouble. The current version of Pandora for iOS requires iOS 11. If you're using an older operating system, you'll need to update the iOS on your device. Any version older than iOS 11 is no longer supported.  Feel free to check out @AdamPandora's message here regarding how to make this update if you're able to. Thanks for being a part of the community! 🎼 ... View more

Hey, @MikeB39A. 👋 Sorry to hear that you're having trouble with this. I checked in, and I do see that you have an open support case with our User Support team via email.  Looks like you may have some holiday artist seeds added as variety on some of the stations in your Shuffle mix. Our team can assist through email with your specific stations so you get everything back on track to your liking. In the meantime, feel free to edit your stations from the station details. You can use this helpful article to do that. Thanks for your patience during this process! 🎧 ... View more

Hey, @hdozier.  👋 Sorry about that trouble you've experienced. Please note: Not all Pandora Modes will be available on every station. Could you tell me a bit more about what is happening? Are you using your web browser to stream Pandora? If so, which one? Or are you using the Pandora Desktop App on your PC? Does this happen across all of your stations? Or one station in particular? Let me know. 🎶 ... View more

Hey, @jts. 👋 Could you provide the name of the station you're seeing on your mobile device? If you're able to post a screenshot of what you see from your phone, this would be helpful too. Let me know, and I can check in with someone from our User Support team about this. ... View more

@cccentipede Thanks so much for providing these helpful details. I'm reporting this over our engineering team for further review. ✅ ... View more

@estatejewelers  If you don't mind, could you try logging into your account from your web browser instead? Let me know if the same issue occurs from your web browser. ... View more

Hey, @notwithit. 👋 With Thumbprint Radio station, you can only edit the Thumbs 👍👎for that station.  Thumbprint Radio uses your thumbs to create a unique listening experience. By playing both thumbed-up and non-thumbed tracks from across all your stations, we hope to bring you lots of your favorites while sprinkling in some new finds in a seamless listening journey. ++ In the meantime, I checked in with our User Support team to take a look at your Thumbprint Radio. There aren't any Thumbs associated with this particular station. Have you used your Thumbs on that station previously? Let me know. 🎧 ... View more

Hey, @DMan725. 👋 I haven't seen any other complaints similar to yours in the Pandora community. In the meantime, I've enabled a trace on your account to see how the desktop app is functioning on your computer. Would you mind running through these steps while I have the trace enabled? Let me know if this helps. 🎧 ... View more